Alan Rushton, Phil Croucher, Peter Baker

Section - ONE: Concepts of Logistics and Distribution; Chapter - 01: Introduction to Logistics and Distribution; Chapter - 02: Integrated Logistics and the Supply Chain; Chapter - 03: Customer Service and Logistics; Chapter - 04: Channels of Distribution; Chapter - 05: Key Issues and Challenges for Logistics; Section - TWO: Planning for Logistics; Chapter - 06: Planning Framework for Logistics; Chapter - 07: Logistics Processes; Chapter - 08: Supply Chain Segmentation; Chapter - 09: Logistics Costs and Trade-Offs; Chapter - 10: Logistics Network Planning; Chapter - 11: Logistics Management and Organisation; Chapter - 12: Omnichannel Fulfilment; Chapter - 13: Manufacturing Logistics; Section - THREE: Procurement, Inventory and Demand Forecasting; Chapter - 14: Procurement and Supply; Chapter - 15: Inventory - The Basic Concepts; Chapter - 16: Inventory and the Supply Chain; Chapter - 17: Inventory Planning and Demand Forecasting; Section - FOUR: Warehousing and Storage; Chapter - 18: Principles of Warehousing; Chapter - 19: Storage and Handling Systems (Palletised); Chapter - 20: Storage and Handling Systems (Non-Palletised); Chapter - 21: Order Picking and Packing; Chapter - 22: Receiving and Despatch; Chapter - 23: Warehouse Design; Chapter - 24: Warehouse Management and Information; Section - FIVE: Freight Transport; Chapter - 25: International Logistics - Modal Choice; Chapter - 26: Maritime Transport; Chapter - 27: Air Transport; Chapter - 28: Rail and Intermodal Transport; Chapter - 29: Road Freight Transport - Vehicle Selection; Chapter - 30: Road Freight Transport - Vehicle Costing; Chapter - 31: Road Freight Transport - Planning and Resourcing; Chapter - 32: Road Freight Transport - Vehicle Routeing & Scheduling; Chapter - 33: International Freight Forwarding; Section - SIX: Outsourcing Logistics; Chapter - 34: Outsourcing - Operations & Services; Chapter - 35: Outsourcing - Decision Criteria; Chapter - 36: Outsourcing - The Selection Process; Chapter - 37: Outsourcing Management; Section - SEVEN: Operational Management; Chapter - 38: Cost and Performance Monitoring; Chapter - 39: Benchmarking; Chapter - 40: Information and Communication Technology in the Supply Chain; Chapter - 41: Security and Safety; Chapter - 42: Logistics and the Environment; Chapter - 43: Humanitarian Logistics