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What will be important to the consumers of the future? And how will their retail experiences look and feel? Will technology, sustainability, and wellbeing trends fundamentally change how we consume? And how should retail managers respond to these trends in order to provide the customer experiences of the future? Blending academic perspectives with reflections from innovative retailers, this book explores all these questions and more.
Essential reading for retail managers who want to know how future consumption trends will affect the industry, this book also benefits students and researchers of retail and consumption who want to better understand how these interdependent fields are linked.
What will be important to the consumers of the future? And how will their retail experiences look and feel? Will technology, sustainability, and wellbeing trends fundamentally change how we consume? And how should retail managers respond to these trends in order to provide the customer experiences of the future? Blending academic perspectives with reflections from innovative retailers, this book explores all these questions and more.
Essential reading for retail managers who want to know how future consumption trends will affect the industry, this book also benefits students and researchers of retail and consumption who want to better understand how these interdependent fields are linked.
Kristina Bäckström is a Senior Lecturer at the Department of Service Studies & Centre for Retail Research, Lund University.
Carys Egan-Wyer is a Senior Lecturer at the Department of Business Administration & Centre for Retail Research, Lund University.
Emma Samsioe is an Associate Senior Lecturer at the Department of Service Studies & Centre for Retail Research, Lund University.
Discusses future trends in consumption, particularly the impact those trends will have on the ways we shop and much more
Combines academic and practitioner perspectives on future consumption trends
Highlights what retailers are already doing to prepare for the consumption of the future
This book is open access, which means that you have free and unlimited access
Health Services, Alisa Minina Jeunemaître.- No cash, no coins, no cards, but you: Biohacking the future of payments, Vitor Lima & Russell Belk.- Contemporary Consumption of Brand Activism, Natasha Lewis & Jessica Vredenburg.- Vegan Consumption: Insights into the consumer-driven
emergence of the vegan market, Rachel Lamarche-Beauchesne.- Buying Happiness, Tomas de Souza.- Part 4 - Customer Experience.- Re-examining the Place of the Physical Store During the
Digital Retail Era, Elin Nilsson.- Employee-to-Customer Improvisation: A Value Creation Strategy
for Navigating the Contemporary Consumption Experience, Jessica Vredenburg, Simon J. Bell & Evan Polman.- (When) Is it Worth Investing in The Personal Service Encounter?, Carys Egan-Wyer, Sofia Valentin & Åsa Parsmo.- Can Future Shopping Experiences be Present in the Past?
The Case of a Local High Street, Ola Thufvesson & Devrim Umut Aslan.- Timeless Tricks,
Ida de Wit Sandström & René van Pelt.
Erscheinungsjahr: | 2023 |
---|---|
Fachbereich: | Werbung & Marketing |
Genre: | Wirtschaft |
Rubrik: | Recht & Wirtschaft |
Medium: | Taschenbuch |
Inhalt: |
xxix
383 S. 8 s/w Illustr. 18 farbige Illustr. 383 p. 26 illus. 18 illus. in color. |
ISBN-13: | 9783031332487 |
ISBN-10: | 3031332482 |
Sprache: | Englisch |
Ausstattung / Beilage: | Paperback |
Einband: | Kartoniert / Broschiert |
Redaktion: |
Bäckström, Kristina
Samsioe, Emma Egan-Wyer, Carys |
Herausgeber: | Kristina Bäckström/Carys Egan-Wyer/Emma Samsioe |
Auflage: | 1st ed. 2024 |
Hersteller: |
Springer Nature Switzerland
Springer International Publishing Springer International Publishing AG |
Maße: | 210 x 148 x 23 mm |
Von/Mit: | Kristina Bäckström (u. a.) |
Erscheinungsdatum: | 05.10.2023 |
Gewicht: | 0,536 kg |
Kristina Bäckström is a Senior Lecturer at the Department of Service Studies & Centre for Retail Research, Lund University.
Carys Egan-Wyer is a Senior Lecturer at the Department of Business Administration & Centre for Retail Research, Lund University.
Emma Samsioe is an Associate Senior Lecturer at the Department of Service Studies & Centre for Retail Research, Lund University.
Discusses future trends in consumption, particularly the impact those trends will have on the ways we shop and much more
Combines academic and practitioner perspectives on future consumption trends
Highlights what retailers are already doing to prepare for the consumption of the future
This book is open access, which means that you have free and unlimited access
Health Services, Alisa Minina Jeunemaître.- No cash, no coins, no cards, but you: Biohacking the future of payments, Vitor Lima & Russell Belk.- Contemporary Consumption of Brand Activism, Natasha Lewis & Jessica Vredenburg.- Vegan Consumption: Insights into the consumer-driven
emergence of the vegan market, Rachel Lamarche-Beauchesne.- Buying Happiness, Tomas de Souza.- Part 4 - Customer Experience.- Re-examining the Place of the Physical Store During the
Digital Retail Era, Elin Nilsson.- Employee-to-Customer Improvisation: A Value Creation Strategy
for Navigating the Contemporary Consumption Experience, Jessica Vredenburg, Simon J. Bell & Evan Polman.- (When) Is it Worth Investing in The Personal Service Encounter?, Carys Egan-Wyer, Sofia Valentin & Åsa Parsmo.- Can Future Shopping Experiences be Present in the Past?
The Case of a Local High Street, Ola Thufvesson & Devrim Umut Aslan.- Timeless Tricks,
Ida de Wit Sandström & René van Pelt.
Erscheinungsjahr: | 2023 |
---|---|
Fachbereich: | Werbung & Marketing |
Genre: | Wirtschaft |
Rubrik: | Recht & Wirtschaft |
Medium: | Taschenbuch |
Inhalt: |
xxix
383 S. 8 s/w Illustr. 18 farbige Illustr. 383 p. 26 illus. 18 illus. in color. |
ISBN-13: | 9783031332487 |
ISBN-10: | 3031332482 |
Sprache: | Englisch |
Ausstattung / Beilage: | Paperback |
Einband: | Kartoniert / Broschiert |
Redaktion: |
Bäckström, Kristina
Samsioe, Emma Egan-Wyer, Carys |
Herausgeber: | Kristina Bäckström/Carys Egan-Wyer/Emma Samsioe |
Auflage: | 1st ed. 2024 |
Hersteller: |
Springer Nature Switzerland
Springer International Publishing Springer International Publishing AG |
Maße: | 210 x 148 x 23 mm |
Von/Mit: | Kristina Bäckström (u. a.) |
Erscheinungsdatum: | 05.10.2023 |
Gewicht: | 0,536 kg |