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The book argues that AI is rapidly assuming a larger share of thinking tasks, leaving human intelligence to focus on feeling. The result is the ¿Feeling Economy,¿ in which both employees and consumers emphasize feeling to an unprecedented extent, with thinking tasks largely delegated to AI. The book shows both theoretical and empirical evidence that this shift is well underway. Further, it explores the effect of the Feeling Economy on our everyday lives in the areas such as shopping, politics, and education. Specifically, it argues that in this new economy, through empathy and people skills, women may gain an unprecedented degree of power and influence.
This book will appeal to readers across disciplines interested in understanding the impact of AI on business and our daily lives. It represents a bold, potentially controversial attempt to gauge the direction in which society is heading.
The book argues that AI is rapidly assuming a larger share of thinking tasks, leaving human intelligence to focus on feeling. The result is the ¿Feeling Economy,¿ in which both employees and consumers emphasize feeling to an unprecedented extent, with thinking tasks largely delegated to AI. The book shows both theoretical and empirical evidence that this shift is well underway. Further, it explores the effect of the Feeling Economy on our everyday lives in the areas such as shopping, politics, and education. Specifically, it argues that in this new economy, through empathy and people skills, women may gain an unprecedented degree of power and influence.
This book will appeal to readers across disciplines interested in understanding the impact of AI on business and our daily lives. It represents a bold, potentially controversial attempt to gauge the direction in which society is heading.
Roland T. Rust is Distinguished University Professor, David Bruce Smith Chair in Marketing at the Robert H. Smith School of Business, and Founder and Executive Director of the Center for Excellence in Service at the University of Maryland, USA.
Ming-Hui Huang is Distinguished Professor of Information Management at National Taiwan University, Taiwan. Her research focuses on the intersection of technology and strategy, and its impact on service.
Defines the emerging Feeling Economy in response to AI embracing analytical and intuitive tasks
Examines how management and consumer behavior are impacted by AI
Explains the role that demographics and population density play in the accelerated emergence of the Feeling Economy
Explores the moral, ethical, and governance implications of the Feeling Economy
1. Introduction.- 2. The Physical Economy.- 3. The Thinking Economy.- 4. The Feeling Economy.- 5. The Age of Emoji.- 6. Jobs That Feel.- 7. The Era of Women.- 8. Politics that Feel.- 9. How Education Must Change.- 10. AI for Consumers.- 11. Management in the Feeling Economy.- 12 Moral, Ethical and Governance Implications.- 13. Artificial Creativity.- 14. AI for Feeling.- 15. Beyond the Feeling Economy.- 16. Conclusions.
| Erscheinungsjahr: | 2021 |
|---|---|
| Fachbereich: | Management |
| Genre: | Wirtschaft |
| Rubrik: | Recht & Wirtschaft |
| Medium: | Taschenbuch |
| Inhalt: |
xv
179 S. 7 s/w Illustr. 4 farbige Illustr. 179 p. 11 illus. 4 illus. in color. |
| ISBN-13: | 9783030529765 |
| ISBN-10: | 3030529762 |
| Sprache: | Englisch |
| Ausstattung / Beilage: | Paperback |
| Einband: | Kartoniert / Broschiert |
| Autor: |
Huang, Ming-Hui
Rust, Roland T. |
| Auflage: | 1st ed. 2021 |
| Hersteller: |
Springer International Publishing
Springer International Publishing AG |
| Maße: | 235 x 155 x 11 mm |
| Von/Mit: | Ming-Hui Huang (u. a.) |
| Erscheinungsdatum: | 19.01.2021 |
| Gewicht: | 0,306 kg |
Roland T. Rust is Distinguished University Professor, David Bruce Smith Chair in Marketing at the Robert H. Smith School of Business, and Founder and Executive Director of the Center for Excellence in Service at the University of Maryland, USA.
Ming-Hui Huang is Distinguished Professor of Information Management at National Taiwan University, Taiwan. Her research focuses on the intersection of technology and strategy, and its impact on service.
Defines the emerging Feeling Economy in response to AI embracing analytical and intuitive tasks
Examines how management and consumer behavior are impacted by AI
Explains the role that demographics and population density play in the accelerated emergence of the Feeling Economy
Explores the moral, ethical, and governance implications of the Feeling Economy
1. Introduction.- 2. The Physical Economy.- 3. The Thinking Economy.- 4. The Feeling Economy.- 5. The Age of Emoji.- 6. Jobs That Feel.- 7. The Era of Women.- 8. Politics that Feel.- 9. How Education Must Change.- 10. AI for Consumers.- 11. Management in the Feeling Economy.- 12 Moral, Ethical and Governance Implications.- 13. Artificial Creativity.- 14. AI for Feeling.- 15. Beyond the Feeling Economy.- 16. Conclusions.
| Erscheinungsjahr: | 2021 |
|---|---|
| Fachbereich: | Management |
| Genre: | Wirtschaft |
| Rubrik: | Recht & Wirtschaft |
| Medium: | Taschenbuch |
| Inhalt: |
xv
179 S. 7 s/w Illustr. 4 farbige Illustr. 179 p. 11 illus. 4 illus. in color. |
| ISBN-13: | 9783030529765 |
| ISBN-10: | 3030529762 |
| Sprache: | Englisch |
| Ausstattung / Beilage: | Paperback |
| Einband: | Kartoniert / Broschiert |
| Autor: |
Huang, Ming-Hui
Rust, Roland T. |
| Auflage: | 1st ed. 2021 |
| Hersteller: |
Springer International Publishing
Springer International Publishing AG |
| Maße: | 235 x 155 x 11 mm |
| Von/Mit: | Ming-Hui Huang (u. a.) |
| Erscheinungsdatum: | 19.01.2021 |
| Gewicht: | 0,306 kg |
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