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The Delicate Art of Bureaucracy
Digital Transformation with the Monkey, the Razor, and the Sumo Wrestler
Taschenbuch von Mark Schwartz Mark Schwartz
Sprache: Englisch

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Beschreibung
A playbook for mastering the art of bureaucracy from thought-leader Mark Schwartz.
A playbook for mastering the art of bureaucracy from thought-leader Mark Schwartz.
Über den Autor
Mark Schwartz is an iconoclast and CIO and a playful crafter of ideas, an inveterate purveyor of lucubratory prose. He has been an IT leader in organizations small and large, public, private, and nonprofit.

As an Enterprise Strategist for Amazon Web Services, he uses his extensive CIO wisdom to advise the world's largest companies on the obvious: time to move to the cloud, guys. As the CIO of US Citizenship and Immigration Services, he provoked the federal government into adopting Agile and DevOps practices. He is pretty sure that when he was the CIO of Intrax Cultural Exchange he was the first person ever to use business intelligence and supply chain analytics to place au pairs with the right host families. Mark speaks frequently on innovation, change leadership, bureaucratic implications of DevOps, and using Agile practices in low-trust environments. With a BS in computer science from Yale, a master's in philosophy from Yale, and an MBA from Wharton, Mark is either an expert on the business value of IT or just confused and much poorer.

Mark is the author of The Art of Business Value, A Seat at the Table, and War and Peace and ITand the winner of a Computerworld Premier 100 award, an Amazon Elite 100 award, a Federal Computer Week Fed 100 award, and a CIO Magazine CIO 100 award. He lives in Boston, Massachusetts.
Inhaltsverzeichnis
Contents

Editor's Preface

Author's Preface

Introduction: We're Bureaucrats All

Part One: Digital Transformation and Bureaucracy

Overture: Try It Yourself

1: What Are We Talking About?

2: A Chaos Monkey in the Bureaucracy

3: IT: The Biggest Baddest Bureaucrats

4: Bureaucracy is Bad

5: Bureaucracy is Good

Part Two: Building a Better Bureaucracy

6: We've Been Doing Bureaucracy Wrong

7: Towards an Enabling Bureaucracy

8: Towards a Learning Bureaucracy

9: Towards a Lean Bureaucracy

10: Bureaucracies of Metrics

Part Three: The Playbook

11: The Playbook: How to Bust Bureaucracy

12: The Way of the Monkey

13: The Way of the Razor

14: The Way of the Sumo Wrestler

15: The Black Belt Bureaucrat

Afterword

Endnotes

Bibliography
Details
Erscheinungsjahr: 2020
Fachbereich: Management
Genre: Importe, Wirtschaft
Rubrik: Recht & Wirtschaft
Medium: Taschenbuch
Inhalt: Kartoniert / Broschiert
ISBN-13: 9781950508150
ISBN-10: 1950508153
Sprache: Englisch
Einband: Kartoniert / Broschiert
Autor: Mark Schwartz, Mark Schwartz
Hersteller: IT Revolution Press
Verantwortliche Person für die EU: Libri GmbH, Europaallee 1, D-36244 Bad Hersfeld, gpsr@libri.de
Maße: 227 x 155 x 17 mm
Von/Mit: Mark Schwartz Mark Schwartz
Erscheinungsdatum: 13.10.2020
Gewicht: 0,388 kg
Artikel-ID: 118858276
Über den Autor
Mark Schwartz is an iconoclast and CIO and a playful crafter of ideas, an inveterate purveyor of lucubratory prose. He has been an IT leader in organizations small and large, public, private, and nonprofit.

As an Enterprise Strategist for Amazon Web Services, he uses his extensive CIO wisdom to advise the world's largest companies on the obvious: time to move to the cloud, guys. As the CIO of US Citizenship and Immigration Services, he provoked the federal government into adopting Agile and DevOps practices. He is pretty sure that when he was the CIO of Intrax Cultural Exchange he was the first person ever to use business intelligence and supply chain analytics to place au pairs with the right host families. Mark speaks frequently on innovation, change leadership, bureaucratic implications of DevOps, and using Agile practices in low-trust environments. With a BS in computer science from Yale, a master's in philosophy from Yale, and an MBA from Wharton, Mark is either an expert on the business value of IT or just confused and much poorer.

Mark is the author of The Art of Business Value, A Seat at the Table, and War and Peace and ITand the winner of a Computerworld Premier 100 award, an Amazon Elite 100 award, a Federal Computer Week Fed 100 award, and a CIO Magazine CIO 100 award. He lives in Boston, Massachusetts.
Inhaltsverzeichnis
Contents

Editor's Preface

Author's Preface

Introduction: We're Bureaucrats All

Part One: Digital Transformation and Bureaucracy

Overture: Try It Yourself

1: What Are We Talking About?

2: A Chaos Monkey in the Bureaucracy

3: IT: The Biggest Baddest Bureaucrats

4: Bureaucracy is Bad

5: Bureaucracy is Good

Part Two: Building a Better Bureaucracy

6: We've Been Doing Bureaucracy Wrong

7: Towards an Enabling Bureaucracy

8: Towards a Learning Bureaucracy

9: Towards a Lean Bureaucracy

10: Bureaucracies of Metrics

Part Three: The Playbook

11: The Playbook: How to Bust Bureaucracy

12: The Way of the Monkey

13: The Way of the Razor

14: The Way of the Sumo Wrestler

15: The Black Belt Bureaucrat

Afterword

Endnotes

Bibliography
Details
Erscheinungsjahr: 2020
Fachbereich: Management
Genre: Importe, Wirtschaft
Rubrik: Recht & Wirtschaft
Medium: Taschenbuch
Inhalt: Kartoniert / Broschiert
ISBN-13: 9781950508150
ISBN-10: 1950508153
Sprache: Englisch
Einband: Kartoniert / Broschiert
Autor: Mark Schwartz, Mark Schwartz
Hersteller: IT Revolution Press
Verantwortliche Person für die EU: Libri GmbH, Europaallee 1, D-36244 Bad Hersfeld, gpsr@libri.de
Maße: 227 x 155 x 17 mm
Von/Mit: Mark Schwartz Mark Schwartz
Erscheinungsdatum: 13.10.2020
Gewicht: 0,388 kg
Artikel-ID: 118858276
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