Jonathan Passmore is Director of the Henley Centre for Coaching. He has also held a number of executive and non-executive board roles and worked for global consulting firms, including PwC and IBM. He has also edited and written 30 books and over 100 scientific articles.

Section 1: COACHING CONTEXT 1. Coaching defined and explored 2. The business case for coaching 3. Developing a coaching culture in your organisation SECTION 2: UNDERSTANDING YOURSELF AND YOUR CLIENTS 4. Understanding yourself as a coach 5. Understanding your clients 6. Non-violent communication 7. Understanding the coaching relationship SECTION 3: CORE COACHING SKILLS 8. Goal-setting in coaching 9. Questions in coaching 10. Listening in coaching 11. Affirmations, reflections and summaries in coaching 12. Using Tools and techniques in coaching 13. Silence in coaching 14. Using emotions in coaching 15. Balancing challenge and support in coaching SECTION 4: COACHING APPROACHES 16. The universal eclectic model of executive coaching 17. Behavioural coaching: The GROW model 18. Person-centred coaching 19. Solution-focused coaching 20 .Cognitive-behavioural coaching 21. Gestalt coaching 22. Systems-Psychodynamic coaching 23. Neuroscience coaching 24. Narrative coaching 25. Systemic team Coaching 26. Careers coaching 27. Outdoor eco-coaching 28. Acceptance and commitment coaching 29. Positive psychology approaches to coaching 30. Developinh an integrated approach to coaching SECTION 5: COACHING ISSUES 31. Ethics in coaching 32. Contracting in coaching 33. Feedback and evaluation in coaching 34. AI and digital technology in coaching SECTION 6: CONTINUING COACH DEVELOPMENT 35. Supervision in coaching 36. Manager as coach 37. Reflective practice in coaching 38. Establishing your coaching business SECTION 7: TOOLS AND TECHNIQUES FOR COACHES 39. Fifteen tools and techniques for coaches