The 9 Types of Difficult People: How to sp...

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Sprache: Englisch

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Beschreibung

This book is for anyone who has experienced a difficult person at work. Revealing the 9 different types of difficult people, there's a quick quiz so you can work out the personality type you're dealing with, and how to communicate with them effectively.

Decode the warning signs through stories of each type
Discover practical tools and techniques for dealing with each type
Find short exercises to help you build the right mindset for success
Boost workplace relationships with videos and an online quiz

Decode the warning signs through stories of each type
Discover practical tools and techniques for dealing with each type
Find short exercises to help you build the right mindset for success
Boost workplace relationships with videos and an online quiz

Über den Autor

Nick Robinson has been working as an Executive Coach since 1999, helping people to make their management and team roles as effective as possible and to be fulfilled at work. He coaches people in large and small businesses and organisations in the private, public and third sectors.

Inhaltsverzeichnis

Part One

1. Why you Need this Book to Deal with Difficult People

2. How to Use this Book

3. Why Things go Wrong at Work

4. Warning Signs at Work

5. The Matrix of Difficult People at Work

6. Quick Quiz to Identify Types

7. Summary of Types

8. Three Dynamic Principles to Fine-Tune Your Mindset

9. Visual Flowchart

Part Two

10. Type 1 The Scary Specialist

11. Type 2 The Dark Strategist

12. Type 3 The Martyr

13. Type 4 The Driving Force

14. Type 5 The Revolutionary

15. Type 6 The Empire Builder

16. Type 7 The Worrier

17. Type 8 The Rock

18. Type 9 The People Pleaser

19. Who's Not Here?

20. In Pursuit of a Positive Workplace

Appendix: Online and Other Resources

Details

Erscheinungsjahr:	2023
Rubrik:	Ratgeber
Thema:	Lebensführung allgemein
Medium:	Taschenbuch
Seiten:	264
ISBN-13:	9781292726069
ISBN-10:	1292726067
Sprache:	Englisch
Einband:	Kartoniert / Broschiert
Autor:	Robinson, Nick
Hersteller:	Pearson
Maße:	214 x 136 x 19 mm
Von/Mit:	Nick Robinson
Erscheinungsdatum:	10.10.2023
Gewicht:	0,332 kg

preigu-id: 127255444