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Introduction
PART I: An Overview of Social Media
1: The Scale and Scope of Social Media
2: Shifting Influences and the Decline of Push Marketing
3: Point of View from Control to Engagement
PART II: A Strategic Process for Social Media
4: A Foundation for Social Media Strategy
5: Customer Experience and Customer Engagement
6: Cross-Discipline Integration through Social Media
PART III: Choose Social Options for Target, Message, and Idea
7: Social Networks and Messaging
8: Microblogging and Blogs
9: Media Sharing and Ratings and Reviews
10: Social Bookmarking and Social Knowledge
PART IV: Integrating Social Media Across Organizations
11: Social Media Insights and Crowdsourcing
12: Social Care and Social Selling
PART V: Pulling It All Together
13: Social Media Marketing Plan
14: Social Media Law, Ethics, and Etiquette
Appendix: Additional Social Media Considerations and Resources
Glossary
| Erscheinungsjahr: | 2024 |
|---|---|
| Fachbereich: | Werbung & Marketing |
| Genre: | Importe, Wirtschaft |
| Rubrik: | Recht & Wirtschaft |
| Medium: | Taschenbuch |
| ISBN-13: | 9781538167090 |
| ISBN-10: | 1538167093 |
| Sprache: | Englisch |
| Einband: | Kartoniert / Broschiert |
| Autor: | Quesenberry, Keith A. |
| Auflage: | Fourth Edition |
| Hersteller: | Rowman & Littlefield Publishers |
| Verantwortliche Person für die EU: | Libri GmbH, Europaallee 1, D-36244 Bad Hersfeld, gpsr@libri.de |
| Maße: | 254 x 178 x 25 mm |
| Von/Mit: | Keith A. Quesenberry |
| Erscheinungsdatum: | 12.02.2024 |
| Gewicht: | 0,855 kg |