New title from the author of Resilience based on brand new research on office politics.

Foreword by Mary Portas
Acknowledgements

Introduction
01 What is savvy?How do people perceive the politics?
Why do views differ?
Why are some companies more political?
So what is savvy?
Summary

02 Adopting a positive, proactive approachAre you a victim?

03 Who is savvy?Your methods
Your motives
Your savvy
Who are the political players?
Why do people behave in a negative way?
How do you behave?

04 Dealing with the office politiciansGeneral principles
Dealing with a Barbarian
Dealing with a Machiavellian
Dealing with a Naive
Dealing with a Star

05 Dealing with political problems at workBeing caught in the middle
Someone stealing your credit
Someone encroaching on your territory
Being the victim of a smear campaign
Dealing with hidden agendas
Being held down

06 Mastering the art of influence and persuasionStep 1: determine who to influence
Step 2: establish your influencing strategy
Step 3: follow some basic rules
Step 4: listen
Step 5: use the right influencing tactics

07 Understanding and handling conflictUnderstand your own approach to conflict
Understand the source of the conflict
To act or not to act...
Plan your approach
Conflict resolution styles
Horses for courses
Act!

08 Dealing with relationship breakdownWhy do you want good working relationships?
What is a good working relationship?
Win-win
Respect
Trust
Listening
Empathy
What happens when relationships break down?
What causes meltdowns?
How to deal with breakdowns
What are the principles for dealing breakdowns?

09 Managing your bossWhy are good relationships with your boss critical?
What can a boss do for you?
How do you manage your boss?
What do you do when things go wrong?

10 Dealing with a bullyCyberbullying
How to handle a bully
And as a manager...

11 Making networks work for youWhat are networks?
Why network?
Are you a natural?
What are the skills and behaviours?
Who's in your network?
Who might be in your network?
How to do it - the mindset
How to do it - the meeting
How to do it - the event
How to do it - social networking sites
Good people to know
Maintaining your network

12 Making the right impressionFirst impressions
Shifting your reputation
Identity (ID)
Beliefs/values
Capability
Behaviour
Environment
Checklist for change

13 Summary
Appendix - What kind of politician are you?
References
Index