Jyoti Prakash Pathak is a manager at Deloitte focused on SAP Billing and Revenue Innovation Management solutions. He has expertise in contract accounting; SAP Convergent Invoicing; SAP Billing and Revenue Innovation Management, subscription order management; and SAP Convergent Charging. He has more than 11 years of SAP experience in the telecommunications, utilities, and high-tech industries. He has worked extensively with various as-a-service business models.

((2nd edition, updated and revised))

1 ... Introduction to SAP Billing and Revenue Innovation Management ... 17

1.1 ... Flexible Consumption, the Subscription Economy, and Business Model Transformation ... 18

1.2 ... Business Drivers for SAP Billing and Revenue Innovation Management ... 19

1.3 ... SAP Billing and Revenue Innovation Management Components ... 26

1.4 ... Case Study: Martex Corp. ... 36

1.5 ... Summary ... 40

2 ... Subscription Order Management ... 41

2.1 ... Master Data ... 42

2.2 ... Organizational Units ... 61

2.3 ... Configuring Subscription Order Management ... 65

2.4 ... Using Subscription Order Management ... 105

2.5 ... SAP Fiori Applications for Subscription Order Management ... 115

2.6 ... Subscription Lifecycle Management ... 117

2.7 ... Reporting and Analytics ... 142

2.8 ... Solving Common Order and Contract Management Issues ... 147

2.9 ... Summary ... 150

3 ... Charging ... 151

3.1 ... Overview ... 151

3.2 ... Flexible Rating and Charging Model ... 153

3.3 ... Master Data ... 153

3.4 ... Organizational Units ... 157

3.5 ... Managing Tables ... 158

3.6 ... Configuring SAP Convergent Charging ... 162

3.7 ... Managing Allowances ... 204

3.8 ... Managing Counters ... 210

3.9 ... Managing Integrations ... 211

3.10 ... Solving Common Rating and Charging Issues ... 212

3.11 ... Summary ... 213

4 ... Invoicing ... 215

4.1 ... Simplified Billing and Invoicing ... 216

4.2 ... Master Data ... 217

4.3 ... Configuring SAP Convergent Invoicing ... 221

4.4 ... Using SAP Convergent Invoicing ... 286

4.5 ... Intercompany Settlement Process ... 318

4.6 ... Reporting and Analytics ... 325

4.7 ... Solving Common Billing and Invoicing Issues ... 334

4.8 ... Summary ... 335

5 ... Contract Accounting ... 337

5.1 ... Master Data ... 340

5.2 ... Configuring Contract Accounting ... 359

5.3 ... Using Contract Accounting ... 386

5.4 ... Reporting and Analytics ... 408

5.5 ... Solving Common Contract Accounting Requirements ... 412

5.6 ... Summary ... 416

6 ... SAP Subscription Billing ... 417

6.1 ... Overview of SAP Subscription Billing ... 417

6.2 ... Business Configuration ... 418

6.3 ... Master Data ... 421

6.4 ... Provisioning Subscription Transactions ... 435

6.5 ... Billing Process in SAP Subscription Billing ... 438

6.6 ... Integration with SAP Convergent Invoicing ... 440

6.7 ... Additional Features in SAP Subscription Billing ... 441

6.8 ... Summary ... 441

7 ... Integration with Other Solutions ... 443

7.1 ... Integration between SAP Billing and Revenue Innovation Management Core Components ... 443

7.2 ... SAP Convergent Mediation by DigitalRoute ... 448

7.3 ... SAP Billing and Revenue Innovation Management and SAP Customer Experience Platform ... 453

7.4 ... SAP Revenue Accounting and Reporting ... 456

7.5 ... SAP Customer Financial Management ... 469

7.6 ... Tax Engine ... 480

7.7 ... Payment Gateway ... 482

7.8 ... Summary ... 484

8 ... Extension and Connectivity ... 485

8.1 ... Extension for SAP Billing and Revenue Innovation Management, Subscription Order Management ... 486

8.2 ... Extension for SAP Convergent Charging ... 490

8.3 ... Extension for SAP Convergent Invoicing ... 495

8.4 ... Extension for Contract Accounting ... 497

8.5 ... Summary ... 500

9 ... Data Migration ... 501

9.1 ... Data Migration Process ... 502

9.2 ... Data Migration Objects ... 503

9.3 ... Data Migration Types ... 504

9.4 ... Summary ... 521

10 ... First Steps to SAP Billing and Revenue Innovation Management ... 523

10.1 ... Why Move into Subscription-Based Business? ... 524

10.2 ... Evaluating Your Current Landscape ... 524

10.3 ... Evaluating Your Deployment Options ... 536

10.4 ... SAP Standard Content Activation Service ... 538

10.5 ... Reviewing Rapid Deployment Solutions and Implementation Best Practices ... 539

10.6 ... Replication of Subscription Contracts to SAP Convergent Invoicing and SAP Convergent Charging ... 545

10.7 ... Summary ... 546

11 ... Conclusion ... 547

A ... Certification Preparation ... 551

A.1 ... Objectives of the Test ... 551

A.2 ... Key Terminology ... 552

A.3 ... Practice Questions ... 553

A.4 ... Practice Answers and Explanations ... 564

A.5 ... Key Takeaways ... 572

B ... The Authors ... 573

... Contributors ... 574

... Index ... 577