Nektarios Karanikas is Associate Professor of Health, Safety and Environment at the School of Public Health and Social Work, Faculty of Health, Queensland University of Technology. He was awarded his doctorate in Safety and Quality Management from Middlesex University (UK) and his MSc in Human Factors and Safety Assessment in Aeronautics from Cranfield University (UK). He graduated from the Hellenic Air Force Academy (DR) as an aeronautical engineer and worked as an officer in the Hellenic Air Force for more than 18 years before he resigned at the rank of Lt. Colonel in 2014. Whilst in the Air Force, A/Prof Karanikas served in various positions related to maintenance and quality management and accident prevention and investigations, and engineering, human factors and project management professional qualifications and has been an active member of various prestigious international and regional associations such as the Flight Safety Foundation, International Society of Aircraft Investigators, European Association for Aviation Psychology, Human Factors & Ergonomics Society (Europe Chapter) and Project Management Institute. Dr. Karanikas has published numerous academic journal articles, including papers in top-tier safety journals such as Safety Science and Risk Analysis, peer-reviewed conference papers and book chapters and has been invited to speak at several international and regional summits and workshops. He is a member of editorial boards and a regular reviewer of safety and human factors-related journals, and he volunteers in various activities of professional bodies. During his previous appointment at the Amsterdam University of Applied Sciences, he led a 4-year co-funded project about Aviation Safety Metrics, as well as smaller contract research projects. His collaborative track record with industry is founded firmly in his earlier career as an aeronautical engineer, as his knowledge in occupational and operational safety management. Nektarios willingness to continue adding value to the industry led to his initiative to launch in 2016 the International Cross-industry Safety Conference and the development and delivery of professional development courses in the area of Safety and Risk Management and Safety Investigations.

Mikela Chatzimichailidou is a Systems Assurance Engineer at WSP (UK) and a Visiting Fellow at Cranfield University (UK) and Imperial College London (UK). She was awarded her PhD in Complex Systems Safety and Human Factors, as well as her MSc in Systems Engineering Management from Democritus University of Thrace (GR) where she also did her Meng as a Mechanical Engineer. As a Postdoctoral Research Associate at the University of Cambridge she worked on Patient Safety for a Year. During her three years at Imperial College London, Department of Civil Engineering, she led versatile projects ranging from systems safety and human factors to complexity management and systems engineering in transportation and infrastructure. Dr. Chatzimichailidou has published a book on Project and Risk Management, a best practice report with Innovate UK and the Knowledge Transfer Network (UK), 20 peer reviewed papers to international journals and over 40 conference papers. She is a reviewer in numerous international journals, such as Accident Analysis & Prevention, Safety Service and Risk Analysis etc., and conferences. Dr. Mikela Chatzimichailidou as a consulting engineer has been bringing together experience and expertise from across healthcare, aviation, rail and infrastructure in the fields of system engineering, product engineering, system and safety assurance and project management. She has been leading research and consulting assignments for more than a decade both in academia for some of the world's top universities, and in industry, for a world class design and built environment consultancy. During her career she has worked in both hands-on R&D roles, consultancy and design roles and as a project manager, leading others to deliver client objectives and cutting-edge academic research. Her offering is that she brings experience of both the academic and industrial worlds, is able to bridge the gap and draw the best from each.

Preface. Editors. Contributors. 1 System Knowledge: Most of the Times Adequate but Sometimes Insufficient. 2 Safety Interventions: How Can We Make Them Worth the Effort? 3 Only a Few Seconds to Change the Course of an Event. 4 How Could the Use of Technology Support Safety Management Programmes? 5 How to Eat an Elephant: Implementing Organisational Culture Change. 6 Is Safety Part of Your Business Model? Turning a 'Simple-to-Fix' Safety Incident into an Opportunity for Everyone. 7 The Development of Mental Health Proxy Teams and a Relationship That Threatened the Quality of a Safety Investigation. 8 Passenger Experience and Safety Systems. 9 Safety Numbers and Safety Differently. 10 Infrastructure Projects as Complex Socio-Technical Systems. 11 The Two Sides of the Same Coin. 12 Learning from Incidents: Mind the Whole Set of Dimensions. 13 Necessary Incompliance and Safety-Threatening Collegiality. 14 Are the Stakeholders on Your Side or Not? 15 Making Safety a Priority. 16 The Practical Value of Ensuring Effective Interfaces and Workforce Engagement. 17 Just When You Thought You'd Done Enough. Index.