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Englisch
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Beschreibung
Relationship Marketing: Creating Stakeholder Value extends the analysis of the change in the marketing rationale from a crude concern for increased market share to a strategy aimed at creating long-term profitable relationships with targeted customers.Offering a cutting edge vision of relationship marketing, Relationship Marketing: Creating Stakeholder Value is a seminal text for all students and managers in the field. With new up-to-date case materials and examples of best practice, the book covers all the stakeholder markets - employees, suppliers, influencers, customers and consumers - for which the relationship approach is critical. It also provides crucial advice on how to develop, integrate and implement the various strands of a successful relationship strategy.
Relationship Marketing: Creating Stakeholder Value extends the analysis of the change in the marketing rationale from a crude concern for increased market share to a strategy aimed at creating long-term profitable relationships with targeted customers.Offering a cutting edge vision of relationship marketing, Relationship Marketing: Creating Stakeholder Value is a seminal text for all students and managers in the field. With new up-to-date case materials and examples of best practice, the book covers all the stakeholder markets - employees, suppliers, influencers, customers and consumers - for which the relationship approach is critical. It also provides crucial advice on how to develop, integrate and implement the various strands of a successful relationship strategy.
Über den Autor
Martin Christopher, Adrian Payne, David Ballantyne
Inhaltsverzeichnis
Creating value for the customer; Creating value for the organization; Building market relationships: the six markets model; Managing relationships in networks; Relationship marketing: integrating quality, customer service and marketing; Developing and implementing a relationship strategy.
Details
Erscheinungsjahr: | 2002 |
---|---|
Fachbereich: | Werbung & Marketing |
Genre: | Importe, Wirtschaft |
Rubrik: | Recht & Wirtschaft |
Medium: | Taschenbuch |
Inhalt: | Einband - flex.(Paperback) |
ISBN-13: | 9780750648394 |
ISBN-10: | 0750648392 |
Sprache: | Englisch |
Einband: | Kartoniert / Broschiert |
Autor: |
Christopher, Martin
Payne, Adrian Ballantyne, David |
Auflage: | Rev |
Hersteller: | Routledge |
Verantwortliche Person für die EU: | Libri GmbH, Europaallee 1, D-36244 Bad Hersfeld, gpsr@libri.de |
Maße: | 234 x 156 x 14 mm |
Von/Mit: | Martin Christopher (u. a.) |
Erscheinungsdatum: | 30.10.2002 |
Gewicht: | 0,401 kg |
Über den Autor
Martin Christopher, Adrian Payne, David Ballantyne
Inhaltsverzeichnis
Creating value for the customer; Creating value for the organization; Building market relationships: the six markets model; Managing relationships in networks; Relationship marketing: integrating quality, customer service and marketing; Developing and implementing a relationship strategy.
Details
Erscheinungsjahr: | 2002 |
---|---|
Fachbereich: | Werbung & Marketing |
Genre: | Importe, Wirtschaft |
Rubrik: | Recht & Wirtschaft |
Medium: | Taschenbuch |
Inhalt: | Einband - flex.(Paperback) |
ISBN-13: | 9780750648394 |
ISBN-10: | 0750648392 |
Sprache: | Englisch |
Einband: | Kartoniert / Broschiert |
Autor: |
Christopher, Martin
Payne, Adrian Ballantyne, David |
Auflage: | Rev |
Hersteller: | Routledge |
Verantwortliche Person für die EU: | Libri GmbH, Europaallee 1, D-36244 Bad Hersfeld, gpsr@libri.de |
Maße: | 234 x 156 x 14 mm |
Von/Mit: | Martin Christopher (u. a.) |
Erscheinungsdatum: | 30.10.2002 |
Gewicht: | 0,401 kg |
Sicherheitshinweis