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Relationship Marketing
Taschenbuch von Martin Christopher (u. a.)
Sprache: Englisch

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Beschreibung
Relationship Marketing: Creating Stakeholder Value extends the analysis of the change in the marketing rationale from a crude concern for increased market share to a strategy aimed at creating long-term profitable relationships with targeted customers.Offering a cutting edge vision of relationship marketing, Relationship Marketing: Creating Stakeholder Value is a seminal text for all students and managers in the field. With new up-to-date case materials and examples of best practice, the book covers all the stakeholder markets - employees, suppliers, influencers, customers and consumers - for which the relationship approach is critical. It also provides crucial advice on how to develop, integrate and implement the various strands of a successful relationship strategy.
Relationship Marketing: Creating Stakeholder Value extends the analysis of the change in the marketing rationale from a crude concern for increased market share to a strategy aimed at creating long-term profitable relationships with targeted customers.Offering a cutting edge vision of relationship marketing, Relationship Marketing: Creating Stakeholder Value is a seminal text for all students and managers in the field. With new up-to-date case materials and examples of best practice, the book covers all the stakeholder markets - employees, suppliers, influencers, customers and consumers - for which the relationship approach is critical. It also provides crucial advice on how to develop, integrate and implement the various strands of a successful relationship strategy.
Über den Autor
Martin Christopher, Adrian Payne, David Ballantyne
Inhaltsverzeichnis
Creating value for the customer; Creating value for the organization; Building market relationships: the six markets model; Managing relationships in networks; Relationship marketing: integrating quality, customer service and marketing; Developing and implementing a relationship strategy.
Details
Erscheinungsjahr: 2002
Fachbereich: Werbung & Marketing
Genre: Importe, Wirtschaft
Rubrik: Recht & Wirtschaft
Medium: Taschenbuch
Inhalt: Einband - flex.(Paperback)
ISBN-13: 9780750648394
ISBN-10: 0750648392
Sprache: Englisch
Einband: Kartoniert / Broschiert
Autor: Christopher, Martin
Payne, Adrian
Ballantyne, David
Auflage: Rev
Hersteller: Routledge
Verantwortliche Person für die EU: Libri GmbH, Europaallee 1, D-36244 Bad Hersfeld, gpsr@libri.de
Maße: 234 x 156 x 14 mm
Von/Mit: Martin Christopher (u. a.)
Erscheinungsdatum: 30.10.2002
Gewicht: 0,401 kg
Artikel-ID: 128445096
Über den Autor
Martin Christopher, Adrian Payne, David Ballantyne
Inhaltsverzeichnis
Creating value for the customer; Creating value for the organization; Building market relationships: the six markets model; Managing relationships in networks; Relationship marketing: integrating quality, customer service and marketing; Developing and implementing a relationship strategy.
Details
Erscheinungsjahr: 2002
Fachbereich: Werbung & Marketing
Genre: Importe, Wirtschaft
Rubrik: Recht & Wirtschaft
Medium: Taschenbuch
Inhalt: Einband - flex.(Paperback)
ISBN-13: 9780750648394
ISBN-10: 0750648392
Sprache: Englisch
Einband: Kartoniert / Broschiert
Autor: Christopher, Martin
Payne, Adrian
Ballantyne, David
Auflage: Rev
Hersteller: Routledge
Verantwortliche Person für die EU: Libri GmbH, Europaallee 1, D-36244 Bad Hersfeld, gpsr@libri.de
Maße: 234 x 156 x 14 mm
Von/Mit: Martin Christopher (u. a.)
Erscheinungsdatum: 30.10.2002
Gewicht: 0,401 kg
Artikel-ID: 128445096
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