Jawad Akhtar is an SAP logistics and supply chain management expert with a focus on business sales and delivery. He earned his chemical engineering degree from Missouri University of Science and Technology in the United States. He has 20 years of professional experience, 14 of which have been spent working with SAP systems. He has experience working on several large-scale, end-to-end SAP project implementation lifecycles, including rollouts. He works with SAP clients to help them identify root causes of business issues and address those with the appropriate SAP products and change management strategies. He now focuses on next-generation SAP products such as SAP S/4HANA, SAP IBP, SAP Ariba, and SAP Hybris.

Akhtar is also a technical advisor to SAPexperts, an ASUG speaker, and a contributor to SearchSAP, where his "Ask the Expert" column shares real-life lessons and best practices gleaned from SAP implementations, ways to avoid common project pitfalls, and features of various SAP products that solve key business issues.

Master batch management, stability studies, quality issue management, FMEA, and more

... Acknowledgments ... 25

... Introduction ... 27

... Goals of This Book ... 28

... Target Audience ... 30

... Structure and Content ... 30

PART I ... Quality Management Core Concepts ... 35

1 ... Quality Management in SAP S/4HANA ... 37

1.1 ... Organizational Structure in SAP ... 39

1.2 ... Quality Management in the SAP Landscape ... 43

1.3 ... Business Processes in QM ... 45

1.4 ... Integration with Other Areas ... 52

1.5 ... Summary ... 62

2 ... Quality Planning ... 63

2.1 ... Quality Management View in Material Master ... 65

2.2 ... Master Record ... 77

2.3 ... Master Recipe or Routing ... 80

2.4 ... Reference Operation Set ... 80

2.5 ... Work Center ... 81

2.6 ... Inspection Method ... 83

2.7 ... Quality Agreements ... 85

2.8 ... Quality Information Record ... 88

2.9 ... Master Inspection Characteristics ... 88

2.10 ... Sampling Procedure ... 100

2.11 ... Inspection Plan ... 104

2.12 ... Material Specification ... 118

2.13 ... Summary ... 120

3 ... Quality Inspection ... 121

3.1 ... Business Processes in Quality Inspection ... 121

3.2 ... Optimization Features of Inspection Planning and Quality Inspection ... 142

3.3 ... Multiple Specifications ... 179

3.4 ... Dynamic Modification Rule ... 187

3.5 ... New Inspection Types ... 203

3.6 ... Configuration Basics: Quality Planning and Quality Inspection ... 215

3.7 ... Summary ... 259

PART II ... Quality Management Integration with Logistics ... 261

4 ... Integrating with Materials Management ... 263

4.1 ... Configuration Basics ... 264

4.2 ... Procurement Business Processes ... 267

4.3 ... Pilot Run Inspection: Inspection Type 0102 ... 280

4.4 ... Subcontracting: Inspection Type 0130 ... 286

4.5 ... Inventory Management Processes ... 291

4.6 ... Handling Inspection Stock at QM Activation: Inspection Type 0800 ... 297

4.7 ... Summary ... 301

5 ... Integrating with Production Planning ... 303

5.1 ... Configuration Basics ... 304

5.2 ... Master Data ... 310

5.3 ... Business Processes in Production Planning ... 313

5.4 ... Summary ... 332

6 ... Integrating with SAP S/4HANA Sales ... 333

6.1 ... Configuration Basics ... 334

6.2 ... Master Data ... 335

6.3 ... Business Processes ... 337

6.4 ... Summary ... 345

7 ... Integrating with Plant Maintenance ... 347

7.1 ... Deciding which Functionalities to Implement ... 348

7.2 ... Defining Test Equipment ... 350

7.3 ... Configuration Basics ... 352

7.4 ... Test Equipment Master Data ... 355

7.5 ... Business Processes in Test Equipment Management ... 372

7.6 ... Summary ... 379

8 ... Integrating with Embedded Extended Warehouse Management ... 381

8.1 ... Configuration Basics ... 383

8.2 ... Master Data Setup ... 392

8.3 ... Business Processes ... 395

8.4 ... Reporting ... 403

8.5 ... Summary ... 407

PART III ... Quality Management Workflow Tools ... 409

9 ... Batch Management ... 411

9.1 ... Batch Management Overview ... 412

9.2 ... Batch Classification ... 413

9.3 ... Business Processes of Batch Management ... 419

9.4 ... Recurring Inspection and Expiration Dates ... 427

9.5 ... Active Ingredient Management ... 434

9.6 ... Batch Derivation ... 456

9.7 ... Batch Determination ... 468

9.8 ... Work-in-Process Batches ... 480

9.9 ... Reporting ... 492

9.10 ... Summary ... 497

10 ... Sample Management ... 499

10.1 ... Plant Settings ... 500

10.2 ... Master Data ... 501

10.3 ... Business Processes ... 506

10.4 ... Physical Sample Drawing with Reference: Production Processes ... 519

10.5 ... Configuration Basics ... 523

10.6 ... Summary ... 525

11 ... Quality Certificates ... 527

11.1 ... Incoming Quality Certificates ... 527

11.2 ... Outgoing Quality Certificates ... 540

11.3 ... Summary ... 551

12 ... Quality Notification ... 553

12.1 ... Workflow ... 553

12.2 ... Quality Notification in Sales ... 556

12.3 ... Quality Notification in Production ... 571

12.4 ... Quality Notification in Procurement ... 574

12.5 ... Quality Notification Tools ... 578

12.6 ... Corrective and Preventive Action ... 590

12.7 ... SAP Quality Issue Management ... 596

12.8 ... Configuration Basics: Quality Notification ... 618

12.9 ... Summary ... 624

13 ... Engineering Change Management ... 627

13.1 ... Change Master ... 628

13.2 ... Change Record ... 642

13.3 ... Engineering Record ... 648

13.4 ... Management of Changes ... 655

13.5 ... Summary ... 664

14 ... Audit Management ... 665

14.1 ... Overview ... 665

14.2 ... Setting Up Audit Objects ... 667

14.3 ... Business Processes ... 676

14.4 ... Productivity Tools and Audit Monitor ... 686

14.5 ... Audit Inspection: Inspection Type 07 ... 689

14.6 ... Configuration Basics ... 691

14.7 ... Summary ... 694

15 ... Stability Study ... 695

15.1 ... Integration Workflow ... 696

15.2 ... Master Data ... 697

15.3 ... Stability Study for a Material ... 698

15.4 ... Configuration Basics ... 731

15.5 ... Summary ... 737

16 ... Failure Mode and Effects Analysis and Control Plan ... 739

16.1 ... Process Overview ... 740

16.2 ... Set Up ... 744

16.3 ... Business Processes ... 765

16.4 ... Question List ... 776

16.5 ... FMEA Monitor ... 780

16.6 ... Risk Analysis ... 782

16.7 ... Control Plan ... 784

16.8 ... Configuration Basics: FMEA and Control Plan ... 792

16.9 ... Summary ... 802

PART IV ... Monitoring, Evaluation, and Control in Quality Management ... 803

17 ... Early Warning System ... 805

17.1 ... Overview ... 805

17.2 ... Set Up EWS ... 807

17.3 ... Schedule EWS ... 815

17.4 ... EWS in Action ... 817

17.5 ... Exception Analysis ... 820

17.6 ... Summary ... 822

18 ... Reporting in SAP ... 823

18.1 ... The Basics of Reporting ... 824

18.2 ... Standard Analyses ... 834

18.3 ... QM Cockpit for Evaluations ... 844

18.4 ... SAP Fiori Applications ... 847

18.5 ... Summary ... 883

19 ... Quality Control ... 885

19.1 ... Vendor Evaluation ... 886

19.2 ... Quality Level ... 903

19.3 ... Statistical Process Control ... 906

19.4 ... Summary ... 919

... Appendices ... 921

A ... Movement Type Mapping ... 921

B ... The Author ... 925

... Index ... 927