David Hoyle: Quality Management Essentials

Cover: 9780750667869 | Quality Management Essentials | David Hoyle | Taschenbuch | Englisch

Rückseite: 9780750667869 | Quality Management Essentials | David Hoyle | Taschenbuch | Englisch

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Sprache: Englisch

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Beschreibung

From the best-selling quality management author, David Hoyle, Quality Management Essentials is the perfect brief, yet authoritative, introduction to the fundamentals of quality management. Quality in organizations, large or small, is achieved with intelligent use of various concepts, principles, tools and techniques. For those coming to the subject for the first time, these philosophies associated with quality management can be quite overwhelming. This very readable book provides a fast track introduction and executive level appraisal of the field from a respected and experienced author.

Über den Autor

David Hoyle is the Dean of Bristol and author of the acclaimed The Pattern of Our Calling. He was previously Director of Ministry for the Diocese of Gloucester and Secretary to the Theological Group of the House of Bishops. He loves his job, but wishes he were a tall and elegant Dean and could sing better.

Inhaltsverzeichnis

Preface; Basic concepts of Quality, Quality Management and the ISO regulatory frameworks; How we think about quality and how to achieve quality; Managing quality using ISO 9000; Managing quality in practice using the process approach; Appendices: Planning, documenting and measuring quality: QMS forms and processes; Making the Case for Quality

Erscheinungsjahr:	2006
Fachbereich:	Management
Genre:	Importe , Wirtschaft
Rubrik:	Recht & Wirtschaft
Medium:	Taschenbuch
Inhalt:	Einband - flex.(Paperback)
ISBN-13:	9780750667869
ISBN-10:	0750667869
Sprache:	Englisch
Einband:	Kartoniert / Broschiert
Autor:	Hoyle, David
Hersteller:	Routledge
Verantwortliche Person für die EU:	Libri GmbH, Europaallee 1, D-36244 Bad Hersfeld, gpsr@libri.de
Maße:	234 x 156 x 12 mm
Von/Mit:	David Hoyle
Erscheinungsdatum:	11.12.2006
Gewicht:	0,348 kg