Introduction
Part I Project Management Jumpstart
Chapter 1 Project Management Overview
What Is Project Management...Exactly?
What Is the Value of Project Management?
Why Are Projects Challenging?
Growing Demand for Effective Project Managers
Trends in Project Management
Additional Resources
Chapter 2 The Project Manager
One Title, Many Roles
Key Skills of Project Managers
Qualities of Successful Project Managers
15 Common Mistakes of Project Managers
Project Manager Versus Scrum Master Versus Product Owner
Chapter 3 Essential Elements for Any Successful Project
What Exactly Is a Successful Project?
Learning from Troubled Projects
Learning from Successful Projects
Essential Project Manager Toolkit
Part II Project Planning
Chapter 4 Defining a Project
Setting the Stage for Success
How Does Defining a Project Relate to Project Planning?
Project Definition Document
Project Definition Checklist
Chapter 5 Planning a Project
Key Project Planning Principles
Important Questions Project Planning Should Answer
Building a Project Plan
Summary of Supplemental Project Plan Components
Project Plan Checklist
Chapter 6 Developing the Work Breakdown Structure
What Exactly Is a WBS?
Why Is the WBS Important?
The Process of Building a WBS
Chapter 7 Estimating the Work
Next Step in the Schedule Development Process
Managing the Risk, Managing the Estimates
Reasons for Estimating Woes
Powerful Estimating Techniques and Methods
Best Practices
Chapter 8 Developing the Project Schedule
The Impact of the Project Schedule
The Goal of the Schedule Development Process
Key Inputs for Building a Schedule
Creating a Schedule
Chapter 9 Determining the Project Budget
The Impact of the Project Budget
Principles of an Effective Budget
Creating a Project Budget
Common Budget Challenges
Part III Project Control
Chapter 10 Controlling a Project
What Is Project Control?
Management Fundamentals for Project Control
Powerful Techniques for Project Control
Performance Reporting
Variance Responses
Leveraging Earned Value Management Concepts
Common Project Control Challenges
Lessons from Project Recoveries
Chapter 11 Managing Project Changes
What Exactly Is a Project Change and What's the Big Deal, Anyway?
Fundamentals for Managing Project Change
What Causes Unplanned Scope Changes?
Essential Elements of a Project Change Control System
Powerful Techniques for Minimizing Project Changes
Common Project Change Control Challenges
Chapter 12 Managing Project Deliverables
"Managing Project Deliverables" Means What, Exactly?
"Why Do This? It's Too Much Work!"
Identify, Protect, and Track: The Principles of Managing Work Products
Best Practices
Configuration Management Plan
Common Challenges and Pitfalls
Chapter 13 Managing Project Issues
The Goals, Objectives, and Principles of Project Issue Management
Key Features of Issue Management Systems
Options for an Issue Log
Best Practices
Some Special Situations
Chapter 14 Managing Project Risks
Key Risk Management Principles
The Essential Process for Managing Project Risks
The Common Sources of Project Risk
Typical Problems
Powerful Risk Control Strategies
Are You Sure It's a Risk?
Chapter 15 Managing Project Quality
What Is "Project Quality"?
Unique Aspects of Managing Project Quality
Principles of Managing Project Quality
Powerful Tools and Techniques for Project Quality
Powerful Quality Strategies
Typical Quality-Related Challenges
Part IV Project Execution
Chapter 16 Leading a Project
More Than Managing
Where Is Leadership Needed on a Project?
12 Keys to Better Project Leadership
Power of Servant Leadership Approach
Chapter 17 Managing Project Communications
What Are Project Communications?
The Importance of Project Communications
Why Communicating Can Be Tough
Seven Powerful Principles
Best Practices of Effective Project Communicators
Chapter 18 Managing Expectations
Value of Reviewing Stakeholder Expectations Management
Critical Aspects of Expectations
Seven Master Principles of Expectations Management
Essential Elements of Managing Expectations
Chapter 19 Keys to Better Project Team Performance
High-Performing Teams
Ten Key Management Principles
Proven Techniques for Better Team Performance
Special Situations
Chapter 20 Managing Differences
Five Key Principles
Proven Techniques for Leading Cross-Functional Projects
Proven Techniques for Leading Cross-Cultural Projects
Proven Techniques for Leading Virtual Projects
Chapter 21 Managing Vendors
First, Let's Clarify a Few Terms
Ten Proven Principles of Vendor Management
12 Tips for Buyers
Seven Tips for Sellers
12 Key Project Management Skills for Better Vendor Management
Stuff You Need to Know About Contracts
Chapter 22 Ending a Project
Three Key Principles
Project End Checklist: 13 Important Steps
Common Project Closing Challenges
Methods for Ending a Contract or a Project
Part V Accelerating the Learning Curve...Even More
Chapter 23 Making Better Use of Microsoft Project
Understand This...and It All Becomes Easier
Need-to-Know Features
Best Practices for Setting Up a New Project
Keys to Making Resource Leveling Work
Powerful Reporting Secrets
More Insights to a Better Project Schedule
Ten Key Helpful Features
What You Need to Know About the Different Versions of Microsoft Project
Chapter 24 When Reality Happens
What If I'm in a Project Management "Lite" Culture?
What If I Can't Develop a Detailed Schedule?
What If I Must Manage to a Hard Milestone Date?
What If I Have Difficult Resources?
What Can I Do About Turnover?
Tips for Managing a Selection Process
Tips for Managing a Testing Process
Chapter 25 The Fun Never Stops
Agile Approaches
DevOps and DevSecOps
HIPAA, Privacy, and Security
Project Management Offices
Portfolio Project Management
Governance Processes
Critical Chain Project Management
Web-Based Project Management and Collaboration Tools
Requirements Management Tools
Mind Mapping Tools
Value of Certifications
Project Management Training
Chapter 26 Powerful PMP Exam Tips
What Is Different About the 2021 PMP Exam?
What Is the PMP Exam Like?
Common "Context" Differences
Common "Experience" Differences
Common Terminology Differences
What's Important to PMI?
Key PMI Assumptions and Themes
Exam Topics Not Covered by PMBOK
Exam Preparation Strategies
Exam-Taking Tips

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