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Process Assessment and Improvement
A Practical Guide
Taschenbuch von Han van Loon
Sprache: Englisch

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Process Assessment and Improvement: A Practical Guide, 2nd ed. provides a powerful and practical approach to improving organizations through process assessment, combined with people factors such as organizational culture and team-based improvement. Originally published in 2004 as the first practical guide to the emerging ISO/IEC 15504 standard, this second edition presents an updated version of process assessments and includes new risk methods.

The book covers three major business reasons for process assessment: setting Target Profiles, Process Capability Determination, and Process Improvement. Also provided are figures on the costs of poor quality and the benefits of improvement for organizations involved in software and IT. The comprehensive improvement programs and agile improvement methodologies presented in the book are grounded in successful practices employed in world class organizations. Useful examples, templates and tools are included.
Process Assessment and Improvement: A Practical Guide, 2nd ed. provides a powerful and practical approach to improving organizations through process assessment, combined with people factors such as organizational culture and team-based improvement. Originally published in 2004 as the first practical guide to the emerging ISO/IEC 15504 standard, this second edition presents an updated version of process assessments and includes new risk methods.

The book covers three major business reasons for process assessment: setting Target Profiles, Process Capability Determination, and Process Improvement. Also provided are figures on the costs of poor quality and the benefits of improvement for organizations involved in software and IT. The comprehensive improvement programs and agile improvement methodologies presented in the book are grounded in successful practices employed in world class organizations. Useful examples, templates and tools are included.
Zusammenfassung

Process Assessment and Improvement: A Practical Guide, 2nd Edition, provides a powerful and practical approach to improving organizations through process assessment, combined with people factors such as organizational culture and team-based improvement. Originally published in 2004 as the first practical guide to the emerging ISO/IEC 15504 standard, this new and expanded second edition presents an updated version of process assessments and includes new risk methods. This book covers three major business reasons for process assessment: setting Target Profiles, Process Capability Determination, and Process Improvement. Also provided are figures on the costs of poor quality and the benefits of improvement for organizations involved in software and IT. The comprehensive improvement programs and agile improvement methodologies presented in the book are grounded in successful practices employed in world class organizations. Useful examples, templates and tools are included.

Inhaltsverzeichnis
Organizational Success and People.- Process.- Product.- User View.- the purpose of process assessment.- User View.- Defining Target Capability Profiles.- User View.- Process Capability Determination User View.- Process Improvement.- Standards View.- Performing Assessments Application View.- Rating Processes up to Capability.- Level 5.- Application View.- Assessment results.- Industry Experience with ISO/IEC 15504.- Annex 1: Templates and Examples.- Annex 2: Assessment Tools.- Annex 3: Supplementary Improvement Information.
Details
Erscheinungsjahr: 2015
Genre: Informatik
Rubrik: Naturwissenschaften & Technik
Medium: Taschenbuch
Seiten: 312
Inhalt: xvi
293 S.
ISBN-13: 9781489993304
ISBN-10: 1489993304
Sprache: Englisch
Ausstattung / Beilage: Paperback
Einband: Kartoniert / Broschiert
Autor: Loon, Han van
Auflage: 2nd ed. 2007
Hersteller: Springer US
Springer US, New York, N.Y.
Maße: 235 x 155 x 17 mm
Von/Mit: Han van Loon
Erscheinungsdatum: 24.01.2015
Gewicht: 0,476 kg
preigu-id: 104906624
Zusammenfassung

Process Assessment and Improvement: A Practical Guide, 2nd Edition, provides a powerful and practical approach to improving organizations through process assessment, combined with people factors such as organizational culture and team-based improvement. Originally published in 2004 as the first practical guide to the emerging ISO/IEC 15504 standard, this new and expanded second edition presents an updated version of process assessments and includes new risk methods. This book covers three major business reasons for process assessment: setting Target Profiles, Process Capability Determination, and Process Improvement. Also provided are figures on the costs of poor quality and the benefits of improvement for organizations involved in software and IT. The comprehensive improvement programs and agile improvement methodologies presented in the book are grounded in successful practices employed in world class organizations. Useful examples, templates and tools are included.

Inhaltsverzeichnis
Organizational Success and People.- Process.- Product.- User View.- the purpose of process assessment.- User View.- Defining Target Capability Profiles.- User View.- Process Capability Determination User View.- Process Improvement.- Standards View.- Performing Assessments Application View.- Rating Processes up to Capability.- Level 5.- Application View.- Assessment results.- Industry Experience with ISO/IEC 15504.- Annex 1: Templates and Examples.- Annex 2: Assessment Tools.- Annex 3: Supplementary Improvement Information.
Details
Erscheinungsjahr: 2015
Genre: Informatik
Rubrik: Naturwissenschaften & Technik
Medium: Taschenbuch
Seiten: 312
Inhalt: xvi
293 S.
ISBN-13: 9781489993304
ISBN-10: 1489993304
Sprache: Englisch
Ausstattung / Beilage: Paperback
Einband: Kartoniert / Broschiert
Autor: Loon, Han van
Auflage: 2nd ed. 2007
Hersteller: Springer US
Springer US, New York, N.Y.
Maße: 235 x 155 x 17 mm
Von/Mit: Han van Loon
Erscheinungsdatum: 24.01.2015
Gewicht: 0,476 kg
preigu-id: 104906624
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