Dr. Emmanuelle Savarit has a strong academic background and has worked closely with leaders in qualitative research methodology at UCLA. She has worked on a freelance basis with several companies in the Silicon Valley area, and has worked at the University of Technology of Compiègne (UTC) in France, one of the leading French engineering universities, as well as the Clinical Safety Research Unit at Imperial College, London. In 2010 Emmanuelle left academia and decided to focus exclusively on her consulting work and set up Analyse-Concept Ltd, which is specialised in user research. She offered her services in the private sector for companies such as Betfair, HSBC, Thompson Reuters, Graze, Odigeo, Adecco etc. as well as in the public sector for the Home Office, Department Work and Pension, Department for Education, etc. Emmanuelle is also frequently invited to talk at conferences around the world and organizes workshops to upskill and train people to become user researchers. Youcan find her on Twitter [...] and find out more about her company on the website: [...]

Complete reference for anyone that want to become a user researcher and integrate user research into their product development

Fully supported by real-world case studies from government, financial services, and ecommerce (private and public sector)

Written by Dr Emmanuelle Savarit, founder of Analyse-Concept Ltd, which is specialized in user research and has worked for companies such as HSBC, Thompson Reuters, the UK Home Office, Department of Work and Pensions, and Department for Education

1. Introduction to User Research.- 2. Understanding Product Development Phases.- 3. Fitting User Research Into Your Organization.- 4. Preparing for Your Research.- 5. Research Preparation.- 6. Research Methods: Analytics, Survey, and Card Sorting.- 7. Collecting Qualitative Data.- 8. Analyzing Qualitative Data and Interpreting the Findings.- 9. Participant Recruitment, Ethics, and Accessibility.- 10. Using Your New Skills in the Real World.- Appendix A. Screener Participant Recruitment Tablet Testing.- Appendix B. User Research Consent Form.- References.