Thompson´s People Skills offers a comprehensive introductory text relevant to anyone working with other people, whether in the capacity of practitioner, educator or manager. The book is accessible, easy to read and simple exercises support the enhancement of practice. – Clare Stone, University of Central Lancashire, UK

This 25th anniversary edition cannot be recommended highly enough. It is comprehensive, well written and easily accessible – balancing theoretical insights with many practical insights. People Skills is an invaluable textbook for a multitude of contexts. An important theme is that of `noticing´ – noticing our own attitudes and behaviour; how we interact with others; and how we intervene. In doing so, we can shape our people skills to ensure a professional, thoughtful, and inclusive approach. Thompson illuminates the theories, skills, and practice knowledge to guide the way. – Louise Sheridan, University of Glasgow, UK

I love this new edition of People Skills by Neil Thompson. It is the best example out there of one text providing enough of everything. You don´t need high level academic skills or prior knowledge to engage with this text; it is accessible and firmly located in practice. The themes it addresses are wholly appropriate for a range of programmes in the broader health, social care and helping professions. Every chapter enhances the practitioner´s toolbox while also signposting relevant theory models and further, deeper reading – both in the text and a detailed, chapter-based bibliography. Neil, I salute you and will be recommending this to all my youth workers in training at University of Derby! – Tim Howell, University of Derby, UK