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Englisch
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Beschreibung
This popular textbook provides an up-to-date guide to the knowledge and skills required for working successfully with people. The book is divided into three key areas of people skills development. Part 1 highlights the importance of personal effectiveness; Part 2 explores core interaction skills including verbal, nonverbal and written; and Part 3 outlines the skills of intervention. Packed with engaging features, each chapter includes practice focus boxes that help connect theory with real-life practice, and exercises that stimulate and challenge the reader.
Whether you're a social worker, nurse, youth worker, a manager or supervisor, or in any role that involves working with people and their problems, this book will help you to develop your skills and improve your effectiveness.
This popular textbook provides an up-to-date guide to the knowledge and skills required for working successfully with people. The book is divided into three key areas of people skills development. Part 1 highlights the importance of personal effectiveness; Part 2 explores core interaction skills including verbal, nonverbal and written; and Part 3 outlines the skills of intervention. Packed with engaging features, each chapter includes practice focus boxes that help connect theory with real-life practice, and exercises that stimulate and challenge the reader.
Whether you're a social worker, nurse, youth worker, a manager or supervisor, or in any role that involves working with people and their problems, this book will help you to develop your skills and improve your effectiveness.
Inhaltsverzeichnis
Introduction.- Part I: Personal effectiveness.- 1. Self-awareness.- 2. Time management.- 3. Stress management.- 4. Information management.- 5. Assertiveness.- 6. Beating the bully.- 7. Using supervision.- 8. Being creative.- 9. Continuous professional development.- 10. Being realistic and resilient.- Part II: Interaction skills.- 11. Valuing diversity.- 12. Verbal communication.- 13. Nonverbal communication.- 14. Written communication.- 15. Interviewing.- 16. Influencing skills.- 17. Leadership.- 18. Handling feelings.- 19. Managing conflict.- 20. Multidisciplinary working.- Part III: Intervention skills.- 21. Anti-discriminatory practice.- 22. Being systematic.- 23. Assessment.- 24. Planning.- 25. Decision making.- 26. Managing risk.- 27. Review and evaluation.- 28. Ending.- 29. Responding to trauma: promoting healing and recovery.- 30. Reflective practice.- Conclusion.
Details
Erscheinungsjahr: | 2021 |
---|---|
Fachbereich: | Unterricht |
Genre: | Erziehung & Bildung |
Rubrik: | Sozialwissenschaften |
Medium: | Taschenbuch |
Seiten: | 328 |
Inhalt: | Einband - flex.(Paperback) |
ISBN-13: | 9781352012248 |
ISBN-10: | 1352012243 |
Sprache: | Englisch |
Herstellernummer: | 978-1-352-01224-8 |
Autor: | Thompson, Neil |
Auflage: | 5. Aufl. |
Hersteller: |
Red Globe Press
Macmillan Education Macmillan Education UK |
Abbildungen: | 36 SW-Abb. |
Maße: | 17 x 155 x 235 mm |
Von/Mit: | Neil Thompson |
Erscheinungsdatum: | 06.03.2021 |
Gewicht: | 0,504 kg |
Inhaltsverzeichnis
Introduction.- Part I: Personal effectiveness.- 1. Self-awareness.- 2. Time management.- 3. Stress management.- 4. Information management.- 5. Assertiveness.- 6. Beating the bully.- 7. Using supervision.- 8. Being creative.- 9. Continuous professional development.- 10. Being realistic and resilient.- Part II: Interaction skills.- 11. Valuing diversity.- 12. Verbal communication.- 13. Nonverbal communication.- 14. Written communication.- 15. Interviewing.- 16. Influencing skills.- 17. Leadership.- 18. Handling feelings.- 19. Managing conflict.- 20. Multidisciplinary working.- Part III: Intervention skills.- 21. Anti-discriminatory practice.- 22. Being systematic.- 23. Assessment.- 24. Planning.- 25. Decision making.- 26. Managing risk.- 27. Review and evaluation.- 28. Ending.- 29. Responding to trauma: promoting healing and recovery.- 30. Reflective practice.- Conclusion.
Details
Erscheinungsjahr: | 2021 |
---|---|
Fachbereich: | Unterricht |
Genre: | Erziehung & Bildung |
Rubrik: | Sozialwissenschaften |
Medium: | Taschenbuch |
Seiten: | 328 |
Inhalt: | Einband - flex.(Paperback) |
ISBN-13: | 9781352012248 |
ISBN-10: | 1352012243 |
Sprache: | Englisch |
Herstellernummer: | 978-1-352-01224-8 |
Autor: | Thompson, Neil |
Auflage: | 5. Aufl. |
Hersteller: |
Red Globe Press
Macmillan Education Macmillan Education UK |
Abbildungen: | 36 SW-Abb. |
Maße: | 17 x 155 x 235 mm |
Von/Mit: | Neil Thompson |
Erscheinungsdatum: | 06.03.2021 |
Gewicht: | 0,504 kg |
Warnhinweis