Observing the User Experience | Taschenbuch

Cover: 9780123848697 | Observing the User Experience: A Practitioner's Guide to User Research

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Sprache: Englisch

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Beschreibung

2nd edition.

Über den Autor

Elizabeth Goodman has taught user experience research and tangible interaction design at the University of California, Berkeley and site-specific art practice at the San Francisco Art Institute. She has also worked with exploratory research and design teams at Intel, Fuji-Xerox, and Yahoo and speaks widely on the design of mobile and pervasive computing systems at conferences, schools, and businesses. She received her PhD from the School of Information at the University of California, Berkeley in fall 2013. During graduate school, her scholarly research on interaction design practice was supported by a National Science Foundation Graduate Fellowship and an Intel PhD Fellowship

Inhaltsverzeichnis

Part I: Why Research is Good and How It Fits Into Product Development
1. Typhoon: A Fable
2. Do a Usability Test Now!
3. Balancing Needs Through Iterative Development
4. The User Experience

Part II: User Experience Research Techniques
5. The Research Plan
6. Universal tools: Recruiting and Interviewing
7. User Profiles
8. Contextual Inquiry, Task Analysis, Card Sorting
9. Focus Groups
10. Usability Tests
11. Surveys
12. Ongoing Relationship
13. Log Files and Customer Support
14. Competitive Research
15. Others' Hard Work: Published Information and Consultants
16. Emerging Techniques

Part III: Communicating Results
17. Reports and Presentations
18. Creating a User-Centered Corporate Culture

Appendices
A. The Budget Research Lab
B. Common Survey Questions
C. Observer Instructions

Erscheinungsjahr:	2012
Genre:	Informatik
Rubrik:	Naturwissenschaften & Technik
Medium:	Taschenbuch
Inhalt:	Kartoniert / Broschiert
ISBN-13:	9780123848697
ISBN-10:	0123848695
Sprache:	Englisch
Einband:	Kartoniert / Broschiert
Autor:	Goodman, Elizabeth Kuniavsky, Mike
Hersteller:	Elsevier Science & Technology
Maße:	236 x 191 x 32 mm
Von/Mit:	Elizabeth Goodman (u. a.)
Erscheinungsdatum:	24.09.2012
Gewicht:	1,209 kg

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