Guy Olivier Faure is Professor of Sociology at the Sorbonne University, Paris V, and a member of the Steering Committee of the Processes of International Negotiation (PIN) Program at the International Institute of Applied Systems Analysis (IIASA) in Laxenburg, Austria. He has served as an advisor on hostage negotiations. He has authored and co-authored fifteen books on negotiation and conflict resolution. His works have been translated into twelve languages.

I. William Zartman is the Jacob Blaustein Distinguished Professor Emeritus of International Organization and Conflict Resolution and former Director of the Conflict Management and African Studies Programs, at the Paul H. Nitze School of Advanced International Studies, Johns Hopkins University, Washington, DC. He is a member of the Steering Committee of the Processes of International Negotiation (PIN) Program at the International Institute of Applied Systems Analysis (IIASA) in Laxenburg, Austria. He is author or editor of over twenty books on negotiation, conflict, and mediation.

Introduction GO Faure and I. William Zartman Part 1: How to Negotiate: Kidnapping the Kidnappers Introductionto Part 1 1. Guidelines for Negotiators with Terrorists Laurent Combalbert 2. Quantitative and Qualitative Aspects of Kidnapping and Hostage Negotiation Alex Schmid and P. Flemming 3. Talking to the Devil David Pinder Part 2: Practical/Tactical: Freeing the Hostages Introduction to Part 2 4. Terrorist Negotiating Strategy in Lebanon Karen Feste 5. Negotiating in Beslan and Beyond Adam Dolnik 6. Negotiating Visible and Hidden Agendas Victor Kremenyuk 7. Negotiating The Grand Swap in Khandahar P. Sahadevan Part 3: Conclusions 8. Lessons for Practice GO Faure and I. William Zartman. Bibliography