He has consulted and negotiated for organizations such as Microsoft, Google, the National Basketball Association (NBA), the National Football League (NFL), Boeing, the National Collegiate Athletic Association (NCAA), the U.S. Attorney's Office, Nike, Mercy Corps,

Coca-Cola, Edison Electric, Samsung, various government agencies, and others.

While President of Organization Strategy Institute, Inc., from 1988 - 2013, he worked with several international businesses - including those in Canada, France, Germany, Britain, Wales, Belgium, Ireland, Scotland, Austria, Italy, Greece, Hungary, Poland, Czech Republic, Russia, Beijing, Shanghai, Hong Kong, Japan, South Korea, Taiwan, Argentina, Brazil, Columbia, Peru, Venezuela, Ecuador, Philippines, Australia, New Zealand, and Mexico.

Dr. Sylvester educational background includes a Doctorate in Leadership and Management, Seattle University; Master of Science in Organizational Systems and Management, Pacific Lutheran University; Executive degree, Operational Management and Production, Stanford University; Bachelor of Science in Health and Education, Pacific University.

Section I - The Mind of the Leader-Negotiator

1. The Case for the Leader-as-Negotiator

2. Attributes of Effective Leader-Negotiators

3. Systems-3 Leadership

Section II - Identifying Assumptions using Effective Questioning (EQ)

4. Introduction to Effective Questioning (EQ)

5. Using Effective Questioning Strategically

6. Win-Win and Win-Lose in the Leadership Zone

Section III - Negotiating in the Leadership Zone

7. The Power and Influence of Frames

8. Perspectives on Strategy

9. Perspectives on the Use of Tactics-Refer to Appendix D: Thirty Tactics.

10. Troubleshooting the Collaborative Process

Section IV - Managing Conflict

11. The Context of Conflict

12. Diagnosing and Managing Conflict

Section V - Hidden Traps

13. Closing Words: Hidden Traps

Section VI - Appendices