Richard D. Tomko PhD, has been in leadership roles in non-profit, government, and private business organizations for the past 21 years. His expertise and research lies in the areas of leadership, management, policy, and business administration. Since 2003, he has successfully opened and managed several firms to assist clients with confidential strategic consulting, marketing, and the professional development of managers and leaders.

Preface

Acknowledgments

Introduction

1Education, Personnel, and the Labor Movement

2Organizational Hierarchy

3History of Unions and Organized Labor

4Politics in the Workplace

5The Importance of the Labor/Management Relationship

6Labor Laws

7Labor Defined Among Industries

8Leading Together

9Power

10Negotiating to Win

11Contracts, Agreements, "Handshakes," and Past Practice

12It's Not What You're Selling, It's How You're Selling it

13When to "Go to the Mattresses"

14Communication is Key

15Trust

16Strong leadership on Both Sides

17The Willingness to make Concessions

18The Art of Negotiation

19Response to Actions

20Antiunion Animus

21Pyrrhic Victories and Strategies of Labor Unions

22Avoiding Work Actions

23To Be or Not to Be: When Something Truly Is or Isn't the Appropriate Decision

24The Goldilocks Approach: Not Too Hot and Not Too Cold

25Impact of Important Labor Court Cases, Legal Considerations, and Precedents