Joan Lambert has worked closely with Microsoft technologies since 1986, and in the training and certification industry since 1997. As President and CEO of Online Training Solutions, Inc. (OTSI), Joan guides the translation of technical information and requirements into useful, relevant, and measurable resources for people who are seeking certification of their computer skills or who simply want to know how to get things done [...] is the author or coauthor of more than four dozen books about Windows and Office (for Windows, Mac, and iPad), five generations of Microsoft Office Specialist certification study guides, video-based training courses for SharePoint and OneNote, QuickStudy guides for Windows and Office, and the GO! series book for Outlook 2016.Blissfully based in America’s Finest City, Joan is a Microsoft Certified Professional, Microsoft Office Specialist Master (for all versions of Office since Office 2003), Microsoft Certified Technology Specialist (for Windows and Windows Server), Microsoft Certified Technology Associate (for Windows), Microsoft Dynamics Specialist, and Microsoft Certified Trainer.

• 1 Manage documents
• Objective 1.1: Navigate within documents
• Objective 1.2: Format documents
• Objective 1.3: Save and share documents
• Objective 1.4: Inspect documents for issues
• 2 Insert and format text, paragraphs, and sections
• Objective 2.1: Insert text and paragraphs
• Objective 2.2: Format text and paragraphs
• Objective 2.3: Create and configure document sections
• 3 Create and modify tables
• Objective 3.1: Create tables
• Objective 3.2: Modify tables
• Objective 3.3: Create and modify lists
• 4 Create and manage references
• Objective 4.1: Create and manage reference elements
• Objective 4.2: Create and manage reference tables
• 5 Insert and format graphic elements
• Objective 5.1: Insert illustrations and text boxes
• Objective 5.2: Format illustrations and text boxes
• Objective 5.3: Add text to graphic elements
• Objective 5.4: Modify graphic elements
• 6 Manage document collaboration
• Objective 6.1: Add and manage comments
• Objective 6.2: Manage change tracking