"the definitive hands-on guide to building a consulting practice that thrives by putting your client first - from one of the acknowledged masters in the field." Dr Simon Dorris, Managing Partner, Lansdowne Consulting"a really informative description of management consulting. Great for the beginner and experienced consultant alike"Helen Routledge, CEO Totem Learning"A practical guide that, once read, will remain in your desk drawer for regular reference. Richard cuts through the noise and gives you insights that you can actually use."Ibi Thomson, Founder & CEO, Issoria - Change Management [...] secret of being a successful management consultant is to focus on the genuine needs of the client and provide the best service to achieve and sustain [...] Management Consultant is your essential guide for both newcomers and practicing consultants to develop the skills that will help you understand your client’s needs, identify gaps in knowledge and deliver real value to all parts of your business.Updated to meet the most recent changes in business and technology with the same comprehensive and clear approach, expert practitioner Richard Newton shows you exactly what you need to know, do and deliver to be a great management consultant.Whether you are a consultant, working with consultants or buying a consultancy, this is the only book you will need.
"the definitive hands-on guide to building a consulting practice that thrives by putting your client first - from one of the acknowledged masters in the field." Dr Simon Dorris, Managing Partner, Lansdowne Consulting"a really informative description of management consulting. Great for the beginner and experienced consultant alike"Helen Routledge, CEO Totem Learning"A practical guide that, once read, will remain in your desk drawer for regular reference. Richard cuts through the noise and gives you insights that you can actually use."Ibi Thomson, Founder & CEO, Issoria - Change Management [...] secret of being a successful management consultant is to focus on the genuine needs of the client and provide the best service to achieve and sustain [...] Management Consultant is your essential guide for both newcomers and practicing consultants to develop the skills that will help you understand your client’s needs, identify gaps in knowledge and deliver real value to all parts of your business.Updated to meet the most recent changes in business and technology with the same comprehensive and clear approach, expert practitioner Richard Newton shows you exactly what you need to know, do and deliver to be a great management consultant.Whether you are a consultant, working with consultants or buying a consultancy, this is the only book you will need.
Über den Autor
Richard Newton has run his own independent consulting business Enixus, providing services globally, for 15 years. As part of his work, he has advised other companies on setting up consultancies, and on their engagement management processes. He has also held NED roles with consultancies. Before going independent, he worked for the major international consultancies Coopers & Lybrand, Ernst & Young and A.T. Kearney. Through his own business he has worked alongside many of the major consultancies in the [...] is Richard’s 13th full length book. His books which have been translated into 17 languages, and five of his books have gone to a second editions. Some of his books have sold tens of thousands of copies in English alone. His book The Management Book, won the CMI’s Management Book of the Year in 2013. He is also the author of the highly regarded The Management Consultant, which is in its second edition, and has established Richard’s reputation as an expert in consultancy.
Inhaltsverzeichnis
Table of Contents
Acknowledgements
Preface
Introduction
Part 1 Understanding consultants and consultancy
1. Consultants and consultancy
2. Why does anyone buy consultancy?
3. Your consulting service
4. The three core processes of client-centric consulting
Part 2 Consulting engagements
5. Finding and winning work
6. Transitioning
7. Delivering consulting engagements and satisfying clients
8. The alternative approach – process consulting and facilitation
9. Closing engagements and sustaining results
Part 3 High-performance consulting
10. Developing long-term client relationships
11. The ethical dimension
12. The language of consulting
13. Knowing when to say no
14. Key consulting tips
15. The client’s perspective – buying consultancy
Conclusion
Part 4 Additional resources for consultants
A. The tools, processes and materials of a consultancy business
B. References
C. Sample proposal letter
Index