32,10 €*
Versandkostenfrei per Post / DHL
Lieferzeit 1-2 Wochen
You end a team meeting and can't recall a single thing that was said.
You leave a conversation with a friend feeling disconnected and unfulfilled.
You think you and your boss are on the same page, only to find out you haven't been meeting expectations.
Fortunately, listening, like any communication skill, can be improved--and Ximena Vengoechea can show you how. As a user researcher, she has spent the past six years facilitating hundreds of conversations at LinkedIn, Twitter, and Pinterest. It's her job to uncover the truth behind how people use--and really think about--her company's products. In Listen Like You Mean It, she reveals the tips and tricks of the trade, including:
• How to quickly build rapport with strangers
• Which questions help people unlock what they need to say
• When it's time to throw out the script entirely
• How to recover from listener's drain
Drawing from her own research sessions, as well as stories and interviews with marriage counselors, life coaches, filmmakers, podcast hosts, and other real-life listening experts, Vengoechea shows us how to better listen so that we can all feel heard, connected, and understood in a world that keeps turning up the volume.
You end a team meeting and can't recall a single thing that was said.
You leave a conversation with a friend feeling disconnected and unfulfilled.
You think you and your boss are on the same page, only to find out you haven't been meeting expectations.
Fortunately, listening, like any communication skill, can be improved--and Ximena Vengoechea can show you how. As a user researcher, she has spent the past six years facilitating hundreds of conversations at LinkedIn, Twitter, and Pinterest. It's her job to uncover the truth behind how people use--and really think about--her company's products. In Listen Like You Mean It, she reveals the tips and tricks of the trade, including:
• How to quickly build rapport with strangers
• Which questions help people unlock what they need to say
• When it's time to throw out the script entirely
• How to recover from listener's drain
Drawing from her own research sessions, as well as stories and interviews with marriage counselors, life coaches, filmmakers, podcast hosts, and other real-life listening experts, Vengoechea shows us how to better listen so that we can all feel heard, connected, and understood in a world that keeps turning up the volume.
CHARMING VISUALS: This book includes approximately 124 hand-drawn 2-color illustrations, created by Ximena herself, to clarify concepts, engage readers, and add a lovely sense of charm and humor.
PRACTICAL EXERCISES: Each chapter will have useful tools to help readers self-asses their current listening habits and apply these new skills to their conversations.
| Erscheinungsjahr: | 2021 |
|---|---|
| Produktart: | Ratgeber |
| Rubrik: | Sachliteratur |
| Medium: | Buch |
| Seiten: | 240 |
| Inhalt: | Einband - fest (Hardcover) |
| ISBN-13: | 9780593087053 |
| ISBN-10: | 0593087054 |
| Sprache: | Englisch |
| Einband: | Gebunden |
| Autor: | Vengoechea, Ximena |
| Hersteller: | Penguin Putnam Inc |
| Maße: | 214 x 154 x 26 mm |
| Von/Mit: | Ximena Vengoechea |
| Erscheinungsdatum: | 30.03.2021 |
| Gewicht: | 0,598 kg |
CHARMING VISUALS: This book includes approximately 124 hand-drawn 2-color illustrations, created by Ximena herself, to clarify concepts, engage readers, and add a lovely sense of charm and humor.
PRACTICAL EXERCISES: Each chapter will have useful tools to help readers self-asses their current listening habits and apply these new skills to their conversations.
| Erscheinungsjahr: | 2021 |
|---|---|
| Produktart: | Ratgeber |
| Rubrik: | Sachliteratur |
| Medium: | Buch |
| Seiten: | 240 |
| Inhalt: | Einband - fest (Hardcover) |
| ISBN-13: | 9780593087053 |
| ISBN-10: | 0593087054 |
| Sprache: | Englisch |
| Einband: | Gebunden |
| Autor: | Vengoechea, Ximena |
| Hersteller: | Penguin Putnam Inc |
| Maße: | 214 x 154 x 26 mm |
| Von/Mit: | Ximena Vengoechea |
| Erscheinungsdatum: | 30.03.2021 |
| Gewicht: | 0,598 kg |
Ähnliche Produkte
Lieferzeit 4-7 Werktage
Lieferzeit 4-7 Werktage
Lieferzeit 4-7 Werktage
Lieferzeit 2-3 Wochen
Lieferzeit 4-7 Werktage
Lieferzeit 1-2 Wochen
Aktuell nicht verfügbar