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The book also provides real-world health care applications of the EPE and Lean Six Sigma methodologies that showed significant results on throughput, capacity, operational and financial performance. The Enterprise Performance Excellence methodology is described, and also the Six Sigma DMAIC (Define-Measure-Analyze-Improve-Control) problem solving approach which is used to solve problems for health care processes as they are applied to real world cases. The case studies include a wide variety of processes and problems including: emergency department throughput improvement; operating room turnaround; operating room organization; CT imaging diagnostic test reduction in an emergency department; linen process improvement; implementing sepsis protocols in an emergency department; critical success factors of an enterprise performance excellence program.
The book also provides real-world health care applications of the EPE and Lean Six Sigma methodologies that showed significant results on throughput, capacity, operational and financial performance. The Enterprise Performance Excellence methodology is described, and also the Six Sigma DMAIC (Define-Measure-Analyze-Improve-Control) problem solving approach which is used to solve problems for health care processes as they are applied to real world cases. The case studies include a wide variety of processes and problems including: emergency department throughput improvement; operating room turnaround; operating room organization; CT imaging diagnostic test reduction in an emergency department; linen process improvement; implementing sepsis protocols in an emergency department; critical success factors of an enterprise performance excellence program.
Dr. Sandy Furterer currently works in VP Business Process Engineering at JPMorgan Chase. She manages the Business Process Improvement and Project Management department in the Mortgage Banking Controllers area. She also designs and deploys the business process improvement program, facilitates cross-functional process improvement initiatives, and also develops a framework for prioritizing process improvement initiatives.
Dr. Furterer developed and deployed the Enterprise Performance Excellence Center program for two hospitals in south Florida which facilitated hospital-wide operational improvements across clinical and non-clinical processes.
Provides a detailed description of how to apply Lean Six Sigma in the Health Care industry, with a special emphasis on hospital operational improvements including a description of the Enterprise Performance Excellence (EPE) improvement methodology developed by the author
Explains the real-world Health Care applications of the EPE and Lean Six Sigma methodologies that showed significant results on throughput, capacity, operational and financial performance
Includes a range of case studies on a variety of processes and problems including emergency department throughput improvement and operating room turnaround
Introduction.- Underlying Concepts Evolving to Business Architecture.- Phase I: Enterprise Planning.- Phase II: Strategic Business Process Architecture Modeling.- Lean Six Sigma.- Conclusions.
Erscheinungsjahr: | 2013 |
---|---|
Fachbereich: | Allgemeines |
Genre: | Technik |
Rubrik: | Naturwissenschaften & Technik |
Medium: | Buch |
Seiten: | 408 |
Inhalt: |
xviii
390 S. 156 s/w Illustr. 159 farbige Illustr. 390 p. 315 illus. 159 illus. in color. |
ISBN-13: | 9781447155829 |
ISBN-10: | 1447155823 |
Sprache: | Englisch |
Ausstattung / Beilage: | HC runder Rücken kaschiert |
Einband: | Gebunden |
Autor: | Furterer, Sandra L. |
Auflage: | 2014 |
Hersteller: | Springer London |
Maße: | 241 x 160 x 28 mm |
Von/Mit: | Sandra L. Furterer |
Erscheinungsdatum: | 13.12.2013 |
Gewicht: | 0,776 kg |
Dr. Sandy Furterer currently works in VP Business Process Engineering at JPMorgan Chase. She manages the Business Process Improvement and Project Management department in the Mortgage Banking Controllers area. She also designs and deploys the business process improvement program, facilitates cross-functional process improvement initiatives, and also develops a framework for prioritizing process improvement initiatives.
Dr. Furterer developed and deployed the Enterprise Performance Excellence Center program for two hospitals in south Florida which facilitated hospital-wide operational improvements across clinical and non-clinical processes.
Provides a detailed description of how to apply Lean Six Sigma in the Health Care industry, with a special emphasis on hospital operational improvements including a description of the Enterprise Performance Excellence (EPE) improvement methodology developed by the author
Explains the real-world Health Care applications of the EPE and Lean Six Sigma methodologies that showed significant results on throughput, capacity, operational and financial performance
Includes a range of case studies on a variety of processes and problems including emergency department throughput improvement and operating room turnaround
Introduction.- Underlying Concepts Evolving to Business Architecture.- Phase I: Enterprise Planning.- Phase II: Strategic Business Process Architecture Modeling.- Lean Six Sigma.- Conclusions.
Erscheinungsjahr: | 2013 |
---|---|
Fachbereich: | Allgemeines |
Genre: | Technik |
Rubrik: | Naturwissenschaften & Technik |
Medium: | Buch |
Seiten: | 408 |
Inhalt: |
xviii
390 S. 156 s/w Illustr. 159 farbige Illustr. 390 p. 315 illus. 159 illus. in color. |
ISBN-13: | 9781447155829 |
ISBN-10: | 1447155823 |
Sprache: | Englisch |
Ausstattung / Beilage: | HC runder Rücken kaschiert |
Einband: | Gebunden |
Autor: | Furterer, Sandra L. |
Auflage: | 2014 |
Hersteller: | Springer London |
Maße: | 241 x 160 x 28 mm |
Von/Mit: | Sandra L. Furterer |
Erscheinungsdatum: | 13.12.2013 |
Gewicht: | 0,776 kg |