Offers a contextual perspective in terms of global, and Caribbean/Latin American cases and practices

Offers a "practitioner's toolkit" to introduce practitioner perspectives

Explores the conceptualization, development, implementation, and evaluation of changes throughout the organization, point often overlooked in existing OD texts

Offers resources in the form of learning outcomes for each Chapter, Definitions, Chapter Summaries, Self-Study Discussion Questions, Group Think-Discuss-Share Questions, and Toggle-Your-Mind Crossword Puzzles

I Overview of Organizational Development.- 1. Introduction to Organizational Development and Change.- 2. Individual-Level OD Interventions.- 3. Group-Level OD Interventions.- 4. Foundation Organizational Development and Change (ODC) Models.- 5. The ODC Practitioner.- 6. Organizational Change Leadership.- II Initiating the Organizational Development Process.- 7. Entering into the Practice of OD.- 8. Diagnosis of OD Issues.- 9. Data Collection for OD.- 10. Data Analysis Tools and Feedback.- III Developing and Implementing Organizational-Level Interventions.- 11. Organizational-Level Theories.- 12. Techno-Structural Interventions: Restructuring.- 13. Techno-Structural Interventions: Downsizing.- 14. Techno-Structural Interventions: Reengineering.- 15.Strategic Interventions: Transformational Change.- 16. Strategic Interventions: Trans-Organizational Change.- 17. Strategic Interventions: Continuous Change.- IV Evaluation and the Way Forward.- 18. Evaluation of Organizational Development.- 19. Trends in OD.- 20. The Future of OD.- V International and Caribbean/Latin American Case Studies in Organizational Development.- 21. Case Study Teaching and Learning.- 22. Case Studies on Techno-Structural Interventions.- 23. Case Studies on Strategic Interventions.- VI The OD Practitioner's Toolkit.- 24. Success Factors for Effective Organizational Development in Practice.