Mike Brent: Leader's Guide to Influence, The

Cover: 9780273729860 | Leader's Guide to Influence, The | Mike Brent (u. a.) | Taschenbuch

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Sprache: Englisch

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Beschreibung

Shortlisted for the CMI Management Book of the Year 2011, Practical Manager CategoryThe Leader’s Guide to Influence will show you how to step up your people skills and improve working relationships so you can get the business results you want.Combing the hugely popular areas of influence and leadership, this book will show you how to step up your interpersonal effectiveness by learning how to work more successfully with those around you, be they people you manage, colleagues, client or business partners.Through a combination of practical exercises, case studies and no-nonsense advice, this book shows you how to:Increase your confidence and impact.Communicate more [...] different tools, techniques and approaches when working with different types of people.Listen and question effectively.Develop rapport and [...] better [...] with difficult situations and cope with conflict.

Über den Autor

Mike Brent specialises in leadership, team-building, influencing, coaching, cross cultural management, leading change and personal development. His interests include how to foster self-awareness and creativity, and how to challenge effectively. Mike is widely published in the areas of influencing, coaching and leadership and the co-author of The Leader's Guide to Coaching & Mentoring, The Leader's Guide to Influence and The Leader's Guide to Managing People (FT Publishing). Nigel Melville is a former England national rugby union team scrum half and captain and currently serves as Director of Professional Rugby for Rugby Football Union. On retirement, Melville entered coaching and as Director of Rugby at London Wasps, Melville coached the team to their first professional Premiership title in 1996, followed by three National Cup Final appearances, winning two. In March 2002 he moved to Gloucester Rugby, winning the Zurich Championship Final, Powergen Cup and topped the Zurich Premiership table.

Inhaltsverzeichnis

Table of Contents (THIS IS VERY MUCH A DRAFT OUTLINE AT THIS POINT BUT GIVES A GOOD IDEA OF THE TYPES OF TOPIC TO BE COVERED)
Introduction
PART 1: THE INFLUENTIAL MANAGER’S GROUND RULES
The Influencing Process
Relational Influencing
The Working Relationship Model
Why relationships at work are so important
Relationship styles
Relationship derailers – and how to avoid them
PART 2: CRITICAL ASPECTS OF INFLUENTIAL WORKING RELATIONSHIPS
Creating and developing the right impression
Effective Listening
Asking Good Questions
Developing Trustworthiness
Mutual respect
Developing Rapport and empathy
Assertiveness
Self-awareness
Awareness of others
Communications skills
How to Support others
Emotional management and resilience
Developing Integrity
Being Politically Astute
Being Authentic
Understanding Conflict
Working with Diversity
How to develop Judgement
Giving – and receiving Feedback
How to Challenge
PART 3: TIPS, TOOLS & TECHNIQUES
How to be appreciative
Reframing
Challenging assumptions
Readingpeople
Non verbal communication
The language of influence
Developing positive relationships
Using both brains to influence
Linking and Building
Thinking creatively
Storytelling
CONCLUSION

Details

Erscheinungsjahr:	2010
Fachbereich:	Management
Genre:	Importe , Wirtschaft
Rubrik:	Recht & Wirtschaft
Medium:	Taschenbuch
Inhalt:	248 S.
ISBN-13:	9780273729860
ISBN-10:	0273729861
Sprache:	Englisch
Einband:	Kartoniert / Broschiert
Autor:	Brent, Mike Dent, Fiona
Auflage:	1. Auflage
Hersteller:	Pearson Pearson Education Limited
Verantwortliche Person für die EU:	Pearson Studium im Verlag Pearson Benelux B.V. Zweigniederla, Sankt-Martin-Str. 82, D-81541 München, buchhandel@pearson.com
Maße:	216 x 138 x 14 mm
Von/Mit:	Mike Brent (u. a.)
Erscheinungsdatum:	23.09.2010
Gewicht:	0,313 kg