"The story of Captain D. Michael Abrashoff and his command of USS Benfold has become legendary inside and outside the Navy. Now in this updated 10th anniversary edition of his classic bestseller, Abrashoff presents his fascinating tale of top-down change for anyone trying to navigate today's uncertain business seas. When Captain Abrashoff took over as commander of USS Benfold, a ship armed with every cutting-edge system available, it was like a business that had all the latest technology but only some of the productivity. Knowing that responsibility for improving performance rested with him, he realized he had to improve his own leadership skills before he could improve his ship. Within months he created a crew of confident and inspired problem-solvers eager to take the initiative and take responsibility for their actions. The slogan on board became 'It's your ship,' and Benfold was soon recognized far and wide as a model of naval efficiency. How did Abrashoff do it? Against the backdrop of today's United States Navy--Benfold was a key player in our Persian Gulf fleet--Abrashoff shares his secrets of successful management including: see the ship through the eyes of the crew; communicate, communicate, communicate; create discipline by focusing on purpose; [and] listen aggressively."--Dust jacke