Ian Pepper is a professor in policing at the International Centre for Policing and Security, University of South Wales, and an advisor on higher education within policing nationally. Ian is a former principal lecturer in policing, senior lecturer in crime scene and forensic science, police trainer, crime scene investigator (CSI) and fingerprint officer. He has been a team leader at the National Training Centre for Scientific Support to Crime Investigation and has designed and delivered education and training to crime scene investigators and police officers worldwide. Ian has undertaken additional academic roles including chair of the QAA/College of Policing subject benchmark statement for policing, visiting professor in professional practice at the University of Sunderland and invited visiting scholar at the University of Central Florida, USA. With research interests focused on policing higher education, police leadership and volunteering in policing, Ian has authored and edited a range of journal articles and policing publications.

Ruth McGrath teaches on the BSc Crime and Investigation course at Teesside University, and more recently became course leader of the BSc Professional Policing. Before this Ruth served with Cleveland Police where she experienced a range of operational roles, including uniformed policing, investigation, roads policing and custody officer. As a detective she was engaged in major crime investigations and completed a six-month secondment to a national unit based at New Scotland Yard. During her service she was also a police trainer and an A1 NVQ Assessor. Ruth has taught and managed numerous policing programmes at Teesside University including the Police Foundation Degree. With a special interest in policing higher education, Ruth has authored several journal articles and contributed to a published volume.

Introduction

Ian Pepper and Ruth McGrath

1. Ethics, Equality, Diversity and Inclusion

Eifion Swinnerton-Gismondi

2. Maintaining Professional Standards and Reflective Practice

Dominic A. Wood

3. Criminology and Criminal Justice

Anne Lodge

4. The Role of the Police as a Public Authority

Angela King and Annabelle James

5. Evidence-Based Policing

Helen Selby-Fell and Ian Pepper

6. Communication Skills, Decision-making and Managing Conflict

Ruth McGrath, Ian Pepper, Mark Thornton

7. Problem Oriented Policing/Problem Solving

Jane Baxendale

8. Community and neighbourhood policing - the shifting sands

Mollie Rennoldson

9. Policing Vulnerability: Attrition, rape and domestic abuse

Emma Williams, Jennifer Norman, Katy Barrow-Grint

10. Counter-Terrorism: The Front line

Peter Williams

11. Digital Policing

Benjamin Findlay, Shawn Robertson and Harry Stewart

12. Volunteers in Policing

Colin Rogers

13. An Introduction to Coaching and Mentoring

David Taylor

14. Leadership

Ian Pepper, Rick Ruddell , Ross Wolf and Christopher D. O'Connor