Edith D. de Leeuw is a consultant in survey methodology and statistics and senior researcher at the Department of Methodology & Statistics at Utrecht University in the Netherlands. An Associate Editor of the Journal of Official Statistics and an editorial board member of Sociological Methods and Research and Field Methods, Dr. de Leeuw organizes international conferences on data collection, quality, and survey methodology and statistics.

Joop J. Hox is Professor and Chair of Social Science Methodology at Utrecht University. A Fellow of the Royal Statistical Society and a founding member of the European Association of Methodology and its executive board, his recent publications focus on survey non-response, interviewer effects, survey data quality, missing data, and multilevel analysis of regression and structural equation models.

Don A. Dillman is Regents Professor and the Thomas S. Foley Distinguished Professor of Government and Public Policy at Washington State University. A former Senior Survey Methodologist at the U.S. Census Bureau, Dr. Dilman served as president of the American Association for Public Opinion Research and received that associationâEUR(TM)s award for exceptional professional achievement in 2003.

Part 1. Foundations. J.J. Hox, E.D. de Leeuw, D. Dillman, The Cornerstones of Survey Research. N. Schwarz, B. Knauper, D. Oyserman, C. Stich, The Psychology of Asking Questions. P. Lynn, The Problem of Nonresponse. J.A. Harkness, Comparative Survey Research: Goal and Challenges. E. Singer, Ethical Issues in Surveys. Part 2. Design. S.L. Lohr, Coverage and Sampling. E.D. de Leeuw, Choosing the Method of Data Collection. F.J. Fowler, C. Cosenza, Writing Effective Questions. D.A. Dillman, The Logic and Psychology of Constructing Questionnaires. P. Campanelli, Testing Survey Questions. Part 3. Implementation. G. Loosveldt, Face-to-Face Interviews. C. Steeh, Telephone Surveys. E.D. de Leeuw, J.J. Hox, Self-Administered Questionnaires: Mail Surveys and Other Applications. K.L. Manfreda, V. Vehovar, Internet Surveys. D.M. Steiger, B. Conroy, IVR: Interactive Voice Response. E.D. de Leeuw, D.A. Dillman, J.J. Hox, Mixed Mode Surveys: When and Why. Part 4. Data Analysis. P.P. Biemer, S.L. Christ, Weighting Survey Data. L.M. Stapleton, Analysis of Data from Complex Surveys. S. Rassler, D.B. Rubin, N. Schenker, Incomplete Data: Diagnosis, Imputation, and Estimation. J.J. Hox, Accommodating Measurement Errors. Part 5. Special Issues. P. Mohler, B. Pennell, F. Hubbard, Survey Documentation: Towards Professional Knowledge Management in Sample Surveys. L.E. Lyberg, P.P. Biemer, Quality Assurance and Quality Control in Surveys. J.T. Lessler, J. Eyerman, K. Wang, Interviewer Training. G. Lensvelt-Mulders, Surveying Sensitive Topics. D. Sikkel, A. Hoogendoorn, Panel Surveys. J. Betlehem, Surveys Without Questions.