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How People Tick
A Guide to Over 50 Types of Difficult People and How to Handle Them
Taschenbuch von Mike Leibling
Sprache: Englisch

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Beschreibung
This new edition of How People Tick is a practical guide to over 50 types of difficult people such as Angry People, Blamers, Impatient People, Workaholics and Gossips. Each difficult situation is described, how it happens is analysed, and then strategies to help you deal with the problem are suggested. Disruptive behaviour patterns can be addressed once and for all, instead of having to handle one-off 'difficult' events, time and time again.

Absolutely invaluable to everybody, How People Tick is full of tried and tested tips for handling 'difficult' people in 'difficult' situations, based on a real understanding of their behaviour. It is an essential read if you find people bewildering or just plain difficult, and yet still want to understand them, work with them and live with them.
This new edition of How People Tick is a practical guide to over 50 types of difficult people such as Angry People, Blamers, Impatient People, Workaholics and Gossips. Each difficult situation is described, how it happens is analysed, and then strategies to help you deal with the problem are suggested. Disruptive behaviour patterns can be addressed once and for all, instead of having to handle one-off 'difficult' events, time and time again.

Absolutely invaluable to everybody, How People Tick is full of tried and tested tips for handling 'difficult' people in 'difficult' situations, based on a real understanding of their behaviour. It is an essential read if you find people bewildering or just plain difficult, and yet still want to understand them, work with them and live with them.
Über den Autor
Mike Leibling is a writer, trainer, facilitator and coach. He worked for nearly twenty years as a strategist with Saatchi & Saatchi, ultimately as International Strategic Planning Director. In 1995 he founded Strategy Strategy to help people and organizations move on in "difficult” situations or avoid them in the first place. Mike has worked with organizations as diverse as Heinz, DHL, L'Oreal and PricewaterhouseCoopers.
Zusammenfassung

Over 50 'difficult' types and how to deal with them.

Helps people and organisations move on in difficult situations, or avoid them altogether.

'Packed with tips on how to tame the most irritating people you are ever likely to meet'

Octavius Black, Managing Director, The Mind Gym

'Leibling has a lot of experience of dealing with difficult colleagues...and has tips on how to deal with them all.'

The Sunday Times

'Divides the workplace into personality types and gives the appropriate advice for dealing with each one'

Guardian

'Hell is other people...But once you know what is wrong with them, there is a way to cope'

The Times

'This is fantastic...stuffed with succinct advice. A thoroughly useful book - highly recommended.'

European Business

Inhaltsverzeichnis

1. Angry people

2. Anxious people

3. Apologetic people

4. Biased people

5. Blamers

6. Boring people

7. Bullies

8. Change-resistant people

9. Charmers

10. Cold people

11. Competitive people

12. Confused people

13. Difficult people

14. Disobedient people

15. Disrespectful people

16. Dumpers

17. Embarrassed people

18. Forgetful people

19. Gossipy people

20. Hostile people

21. Impatient people

22. Impetuous, impulsive people

23. Indecisive people

24. Insecure people

25. Insincere people

26. Last-minuters

27. Late people

28. Loners

29. Messy people

30. Moody people

31. Must-have-the-last-word people

32. Negative people

33. Nit-picky people

34. Patronizing people

35. Phobic people

36. Plodders

37. Princesses and princes

38. Repeaters

39. Scatter-gun thinkers

40. Selfish people

41. Show-offs

42. Stressed people

43. Unassertive people

44. Unenthusiastic people

45. Unfulfilled people

46. Unmotivated people

47. Unrealistic people

48. Untrusting people

49. U-turners

50. Workaholics

51. Yes people

Details
Erscheinungsjahr: 2009
Rubrik: Ratgeber
Thema: Lebensführung allgemein
Medium: Taschenbuch
ISBN-13: 9780749454593
ISBN-10: 0749454598
Sprache: Englisch
Ausstattung / Beilage: Paperback
Einband: Kartoniert / Broschiert
Autor: Leibling, Mike
Hersteller: Kogan Page
Maße: 216 x 140 x 13 mm
Von/Mit: Mike Leibling
Erscheinungsdatum: 03.04.2009
Gewicht: 0,288 kg
Artikel-ID: 101704408
Über den Autor
Mike Leibling is a writer, trainer, facilitator and coach. He worked for nearly twenty years as a strategist with Saatchi & Saatchi, ultimately as International Strategic Planning Director. In 1995 he founded Strategy Strategy to help people and organizations move on in "difficult” situations or avoid them in the first place. Mike has worked with organizations as diverse as Heinz, DHL, L'Oreal and PricewaterhouseCoopers.
Zusammenfassung

Over 50 'difficult' types and how to deal with them.

Helps people and organisations move on in difficult situations, or avoid them altogether.

'Packed with tips on how to tame the most irritating people you are ever likely to meet'

Octavius Black, Managing Director, The Mind Gym

'Leibling has a lot of experience of dealing with difficult colleagues...and has tips on how to deal with them all.'

The Sunday Times

'Divides the workplace into personality types and gives the appropriate advice for dealing with each one'

Guardian

'Hell is other people...But once you know what is wrong with them, there is a way to cope'

The Times

'This is fantastic...stuffed with succinct advice. A thoroughly useful book - highly recommended.'

European Business

Inhaltsverzeichnis

1. Angry people

2. Anxious people

3. Apologetic people

4. Biased people

5. Blamers

6. Boring people

7. Bullies

8. Change-resistant people

9. Charmers

10. Cold people

11. Competitive people

12. Confused people

13. Difficult people

14. Disobedient people

15. Disrespectful people

16. Dumpers

17. Embarrassed people

18. Forgetful people

19. Gossipy people

20. Hostile people

21. Impatient people

22. Impetuous, impulsive people

23. Indecisive people

24. Insecure people

25. Insincere people

26. Last-minuters

27. Late people

28. Loners

29. Messy people

30. Moody people

31. Must-have-the-last-word people

32. Negative people

33. Nit-picky people

34. Patronizing people

35. Phobic people

36. Plodders

37. Princesses and princes

38. Repeaters

39. Scatter-gun thinkers

40. Selfish people

41. Show-offs

42. Stressed people

43. Unassertive people

44. Unenthusiastic people

45. Unfulfilled people

46. Unmotivated people

47. Unrealistic people

48. Untrusting people

49. U-turners

50. Workaholics

51. Yes people

Details
Erscheinungsjahr: 2009
Rubrik: Ratgeber
Thema: Lebensführung allgemein
Medium: Taschenbuch
ISBN-13: 9780749454593
ISBN-10: 0749454598
Sprache: Englisch
Ausstattung / Beilage: Paperback
Einband: Kartoniert / Broschiert
Autor: Leibling, Mike
Hersteller: Kogan Page
Maße: 216 x 140 x 13 mm
Von/Mit: Mike Leibling
Erscheinungsdatum: 03.04.2009
Gewicht: 0,288 kg
Artikel-ID: 101704408
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