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Absolutely invaluable to everybody, How People Tick is full of tried and tested tips for handling 'difficult' people in 'difficult' situations, based on a real understanding of their behaviour. It is an essential read if you find people bewildering or just plain difficult, and yet still want to understand them, work with them and live with them.
Absolutely invaluable to everybody, How People Tick is full of tried and tested tips for handling 'difficult' people in 'difficult' situations, based on a real understanding of their behaviour. It is an essential read if you find people bewildering or just plain difficult, and yet still want to understand them, work with them and live with them.
Over 50 'difficult' types and how to deal with them.
Helps people and organisations move on in difficult situations, or avoid them altogether.
'Packed with tips on how to tame the most irritating people you are ever likely to meet'
Octavius Black, Managing Director, The Mind Gym
'Leibling has a lot of experience of dealing with difficult colleagues...and has tips on how to deal with them all.'
The Sunday Times
'Divides the workplace into personality types and gives the appropriate advice for dealing with each one'
Guardian
'Hell is other people...But once you know what is wrong with them, there is a way to cope'
The Times
'This is fantastic...stuffed with succinct advice. A thoroughly useful book - highly recommended.'
European Business
1. Angry people
2. Anxious people
3. Apologetic people
4. Biased people
5. Blamers
6. Boring people
7. Bullies
8. Change-resistant people
9. Charmers
10. Cold people
11. Competitive people
12. Confused people
13. Difficult people
14. Disobedient people
15. Disrespectful people
16. Dumpers
17. Embarrassed people
18. Forgetful people
19. Gossipy people
20. Hostile people
21. Impatient people
22. Impetuous, impulsive people
23. Indecisive people
24. Insecure people
25. Insincere people
26. Last-minuters
27. Late people
28. Loners
29. Messy people
30. Moody people
31. Must-have-the-last-word people
32. Negative people
33. Nit-picky people
34. Patronizing people
35. Phobic people
36. Plodders
37. Princesses and princes
38. Repeaters
39. Scatter-gun thinkers
40. Selfish people
41. Show-offs
42. Stressed people
43. Unassertive people
44. Unenthusiastic people
45. Unfulfilled people
46. Unmotivated people
47. Unrealistic people
48. Untrusting people
49. U-turners
50. Workaholics
51. Yes people
Erscheinungsjahr: | 2009 |
---|---|
Rubrik: | Ratgeber |
Thema: | Lebensführung allgemein |
Medium: | Taschenbuch |
ISBN-13: | 9780749454593 |
ISBN-10: | 0749454598 |
Sprache: | Englisch |
Ausstattung / Beilage: | Paperback |
Einband: | Kartoniert / Broschiert |
Autor: | Leibling, Mike |
Hersteller: | Kogan Page |
Maße: | 216 x 140 x 13 mm |
Von/Mit: | Mike Leibling |
Erscheinungsdatum: | 03.04.2009 |
Gewicht: | 0,288 kg |
Over 50 'difficult' types and how to deal with them.
Helps people and organisations move on in difficult situations, or avoid them altogether.
'Packed with tips on how to tame the most irritating people you are ever likely to meet'
Octavius Black, Managing Director, The Mind Gym
'Leibling has a lot of experience of dealing with difficult colleagues...and has tips on how to deal with them all.'
The Sunday Times
'Divides the workplace into personality types and gives the appropriate advice for dealing with each one'
Guardian
'Hell is other people...But once you know what is wrong with them, there is a way to cope'
The Times
'This is fantastic...stuffed with succinct advice. A thoroughly useful book - highly recommended.'
European Business
1. Angry people
2. Anxious people
3. Apologetic people
4. Biased people
5. Blamers
6. Boring people
7. Bullies
8. Change-resistant people
9. Charmers
10. Cold people
11. Competitive people
12. Confused people
13. Difficult people
14. Disobedient people
15. Disrespectful people
16. Dumpers
17. Embarrassed people
18. Forgetful people
19. Gossipy people
20. Hostile people
21. Impatient people
22. Impetuous, impulsive people
23. Indecisive people
24. Insecure people
25. Insincere people
26. Last-minuters
27. Late people
28. Loners
29. Messy people
30. Moody people
31. Must-have-the-last-word people
32. Negative people
33. Nit-picky people
34. Patronizing people
35. Phobic people
36. Plodders
37. Princesses and princes
38. Repeaters
39. Scatter-gun thinkers
40. Selfish people
41. Show-offs
42. Stressed people
43. Unassertive people
44. Unenthusiastic people
45. Unfulfilled people
46. Unmotivated people
47. Unrealistic people
48. Untrusting people
49. U-turners
50. Workaholics
51. Yes people
Erscheinungsjahr: | 2009 |
---|---|
Rubrik: | Ratgeber |
Thema: | Lebensführung allgemein |
Medium: | Taschenbuch |
ISBN-13: | 9780749454593 |
ISBN-10: | 0749454598 |
Sprache: | Englisch |
Ausstattung / Beilage: | Paperback |
Einband: | Kartoniert / Broschiert |
Autor: | Leibling, Mike |
Hersteller: | Kogan Page |
Maße: | 216 x 140 x 13 mm |
Von/Mit: | Mike Leibling |
Erscheinungsdatum: | 03.04.2009 |
Gewicht: | 0,288 kg |