Dekorationsartikel gehören nicht zum Leistungsumfang.
How Mediation Works
Taschenbuch von Angela Cora Garcia
Sprache: Englisch

36,95 €*

inkl. MwSt.

Versandkostenfrei per Post / DHL

Lieferzeit 4-7 Werktage

Kategorien:
Beschreibung
Using conversation analysis to study the interaction between mediators and disputants, this study shows how mediation is used to resolve conflict in small claims and divorce mediation sessions. Angela Garcia explores the techniques mediators use to help disputants tell their stories, make and respond to complaints and accusations, and come up with ideas for resolving the dispute. By analyzing these techniques in their interactional context, she shows how they impact the experience and responses of disputants, and demonstrates that mediator techniques can empower disputants, maximize disputant autonomy, and display mediator's neutrality while in some cases, the organization of talk in mediation may work against these goals. This book is the first to use conversation analysis to study how mediation works and how mediators can best help disputants. This book is no. 34 in the Studies in Interactional Sociolinguistics series. In some copies, it has mistakenly been printed as no. 33.
Using conversation analysis to study the interaction between mediators and disputants, this study shows how mediation is used to resolve conflict in small claims and divorce mediation sessions. Angela Garcia explores the techniques mediators use to help disputants tell their stories, make and respond to complaints and accusations, and come up with ideas for resolving the dispute. By analyzing these techniques in their interactional context, she shows how they impact the experience and responses of disputants, and demonstrates that mediator techniques can empower disputants, maximize disputant autonomy, and display mediator's neutrality while in some cases, the organization of talk in mediation may work against these goals. This book is the first to use conversation analysis to study how mediation works and how mediators can best help disputants. This book is no. 34 in the Studies in Interactional Sociolinguistics series. In some copies, it has mistakenly been printed as no. 33.
Über den Autor
Angela Cora Garcia is a Professor of Sociology at Bentley University, Massachusetts. She conducts conversation analytic research on mediation, emergency phone calls to the police, computer mediated communication, air traffic communication, and political interviews and speeches. She is author of An Introduction to Interaction: Understanding Talk in Formal and Informal Settings (2013).
Inhaltsverzeichnis
1. Introduction ¿ approaches to mediation; 2. The interactional organization of mediation; 3. Minimizing and managing argumentative talk in mediation; 4. Disputants' opening statements and persuasive arguments in mediation; 5. Mediator representation of disputants' positions; 6. Soliciting proposals for resolution of the dispute; 7. Producing ideas for resolution of the dispute; 8. Mediator teamwork; 9. Autonomy, empowerment, and neutrality in divorce and small claims mediation.
Details
Erscheinungsjahr: 2022
Rubrik: Sprachwissenschaft
Medium: Taschenbuch
Seiten: 288
ISBN-13: 9781009244985
ISBN-10: 1009244981
Sprache: Englisch
Ausstattung / Beilage: Paperback
Einband: Kartoniert / Broschiert
Autor: Garcia, Angela Cora
Hersteller: Cambridge University Press
Maße: 229 x 152 x 16 mm
Von/Mit: Angela Cora Garcia
Erscheinungsdatum: 11.08.2022
Gewicht: 0,421 kg
preigu-id: 122044145
Über den Autor
Angela Cora Garcia is a Professor of Sociology at Bentley University, Massachusetts. She conducts conversation analytic research on mediation, emergency phone calls to the police, computer mediated communication, air traffic communication, and political interviews and speeches. She is author of An Introduction to Interaction: Understanding Talk in Formal and Informal Settings (2013).
Inhaltsverzeichnis
1. Introduction ¿ approaches to mediation; 2. The interactional organization of mediation; 3. Minimizing and managing argumentative talk in mediation; 4. Disputants' opening statements and persuasive arguments in mediation; 5. Mediator representation of disputants' positions; 6. Soliciting proposals for resolution of the dispute; 7. Producing ideas for resolution of the dispute; 8. Mediator teamwork; 9. Autonomy, empowerment, and neutrality in divorce and small claims mediation.
Details
Erscheinungsjahr: 2022
Rubrik: Sprachwissenschaft
Medium: Taschenbuch
Seiten: 288
ISBN-13: 9781009244985
ISBN-10: 1009244981
Sprache: Englisch
Ausstattung / Beilage: Paperback
Einband: Kartoniert / Broschiert
Autor: Garcia, Angela Cora
Hersteller: Cambridge University Press
Maße: 229 x 152 x 16 mm
Von/Mit: Angela Cora Garcia
Erscheinungsdatum: 11.08.2022
Gewicht: 0,421 kg
preigu-id: 122044145
Warnhinweis

Ähnliche Produkte

Ähnliche Produkte