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Front-Line Workers in the Global Service Economy
Overshadowed and Overstretched in the Fast Fashion World
Taschenbuch von Giovanna Fullin
Sprache: Englisch

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Beschreibung
Walking around the commercial streets of New York, San Francisco, Milan, London, or Paris and looking at the succession of multinational chain stores' windows, you can easily forget what country you are in. However, if you hear the small talk among the employees, you hear very different stories. In New York, a 30-year-old woman is worried because she does not know if she will work enough hours to make a living the following week-whereas, in Milan, a mother of the same age knows she will work 20 hours a week but is concerned about whether her contract will be renewed at the end of the following month.

Following three years of fieldwork, which included 100 in-depth interviews with front-line retail workers and unionists in New York City and Milan, Front-Line Workers in the Global Service Economy investigates both the lived experiences of salespersons in the "fast fashion" industry-a retail sector made of large chains of stores selling fashion garments at low prices-and the possibilities of collective action and structured forms of resistance to these global trends. In the face of economic globalization and vigorous managerial efforts to minimize labor costs and to standardize the retail experience, mass fashion workers' stories tell us how strong the pressure toward work devaluation in low-skilled service sectors can be, and how devastating its effects are on the workers themselves.
Walking around the commercial streets of New York, San Francisco, Milan, London, or Paris and looking at the succession of multinational chain stores' windows, you can easily forget what country you are in. However, if you hear the small talk among the employees, you hear very different stories. In New York, a 30-year-old woman is worried because she does not know if she will work enough hours to make a living the following week-whereas, in Milan, a mother of the same age knows she will work 20 hours a week but is concerned about whether her contract will be renewed at the end of the following month.

Following three years of fieldwork, which included 100 in-depth interviews with front-line retail workers and unionists in New York City and Milan, Front-Line Workers in the Global Service Economy investigates both the lived experiences of salespersons in the "fast fashion" industry-a retail sector made of large chains of stores selling fashion garments at low prices-and the possibilities of collective action and structured forms of resistance to these global trends. In the face of economic globalization and vigorous managerial efforts to minimize labor costs and to standardize the retail experience, mass fashion workers' stories tell us how strong the pressure toward work devaluation in low-skilled service sectors can be, and how devastating its effects are on the workers themselves.
Über den Autor

Giovanna Fullin is an Associate Professor of Economic Sociology at the Department of Sociology and Social Research at University of Milano-Bicocca, Italy.

Inhaltsverzeichnis

Introduction 1. Macro Trends and Micro Features of Retail Work 2. Two Different Institutional Settings 3. Who Are Mass Fashion Workers and What Do They Do? 4. Do Institutions Matter in Workers' Lived Experiences? 5. Working with Customers 6. Representing Retail Work, Anti-Union Strategies, and Worker Centers 7. Conclusions

Details
Erscheinungsjahr: 2021
Genre: Importe, Politikwissenschaften
Rubrik: Wissenschaften
Medium: Taschenbuch
Inhalt: Einband - flex.(Paperback)
ISBN-13: 9781032005591
ISBN-10: 1032005599
Sprache: Englisch
Einband: Kartoniert / Broschiert
Autor: Fullin, Giovanna
Hersteller: Routledge
Verantwortliche Person für die EU: Libri GmbH, Europaallee 1, D-36244 Bad Hersfeld, gpsr@libri.de
Maße: 229 x 152 x 11 mm
Von/Mit: Giovanna Fullin
Erscheinungsdatum: 18.06.2021
Gewicht: 0,309 kg
Artikel-ID: 121293803
Über den Autor

Giovanna Fullin is an Associate Professor of Economic Sociology at the Department of Sociology and Social Research at University of Milano-Bicocca, Italy.

Inhaltsverzeichnis

Introduction 1. Macro Trends and Micro Features of Retail Work 2. Two Different Institutional Settings 3. Who Are Mass Fashion Workers and What Do They Do? 4. Do Institutions Matter in Workers' Lived Experiences? 5. Working with Customers 6. Representing Retail Work, Anti-Union Strategies, and Worker Centers 7. Conclusions

Details
Erscheinungsjahr: 2021
Genre: Importe, Politikwissenschaften
Rubrik: Wissenschaften
Medium: Taschenbuch
Inhalt: Einband - flex.(Paperback)
ISBN-13: 9781032005591
ISBN-10: 1032005599
Sprache: Englisch
Einband: Kartoniert / Broschiert
Autor: Fullin, Giovanna
Hersteller: Routledge
Verantwortliche Person für die EU: Libri GmbH, Europaallee 1, D-36244 Bad Hersfeld, gpsr@libri.de
Maße: 229 x 152 x 11 mm
Von/Mit: Giovanna Fullin
Erscheinungsdatum: 18.06.2021
Gewicht: 0,309 kg
Artikel-ID: 121293803
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