Chantal Nève-Hanquet's international career in psychology has encompassed psychodrama, Jungian analysis and family therapy. During fifty years working with groups, she has significantly contributed to the spread of action methods. She is a member of several international associations, including IAGP and EFTA, and a founding member and treasurer of the Belgian-based FEPTO which promotes action methods throughout Europe.

Agathe Crespel trained as a psychologist and practitioner of action methods in Belgium and France. Over the past fifteen years she has facilitated groups in various professional settings, making extensive use of action methods for supervision, coaching and the enhancement of creativity.

The authors, both members of the Brussels-based Centre for Psychosociological Training and Intervention (CFIP), have extended their practice to Italy, France, Bulgaria, Greece, Switzerland, Sweden, Turkey and the United States through numerous congresses and workshops.

Foreword by Daniela Simmons; Introduction; Part 1: Key Inner Attitudes to Facilitate Communication; Attitude 1: Becoming 'Safe for Adoption'; Attitude 2: Requesting Permission; Attitude 3: Noticing Connections; Attitude 4: Recognising 'Professional Genius'; Attitude 5: Selecting a Focus; Attitude 6: Identifying the 'Lesser Evil'; Attitude 7: Developing the Art of Questioning; Attitude 8: Embracing Non-expectancy; Attitude 9: Keeping the Door Open; Part 2: Key Questions to Activate Collective Intelligence; Key 1: How am I going to work with the here and now?; Key 2: How can I create a safe frame and context?; Key 3: How will I stimulate cohesion?; Key 4: What can I do to strengthen participants' sense of personal competence?; Key 5: How will I take account for what remains unspoken?; Key 6: How will I enable the group to see a single situation from different angles?; Part 3: Five Key Techniques for Broadening the Field of Possibilities; Instructions for Use of Action Techniques; Technique 1: Doubling; Technique 2: The Empty Chair; Technique 3: The Empathy Circle; Technique 4: Revealing Chairs; Technique 5: Analogical Detours; Part 4: Reference Sheets for Group Facilitation; Glossary; References; Index