Donna Cutting: Employees First! | Taschenbuch | preigu

Cover: 9781632652003 | Employees First! | Donna Cutting | Taschenbuch | Englisch | 2022

Dekorationsartikel gehören nicht zum Leistungsumfang.

Sprache: Englisch

30,35 €

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Lieferzeit 1-2 Wochen

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Beschreibung

"How do you get an hourly employee to give red-carpet customer service? You roll out the red carpet for them, of course. This book discusses recognition strategies and appreciation techniques, but it goes deeper than that. You will learn how giving your team members a voice in your company, supporting them with knowledge and training, and giving them purpose and equitable pay translates into higher productivity and happier customers"--

"How do you get an hourly employee to give red-carpet customer service? You roll out the red carpet for them, of course. This book discusses recognition strategies and appreciation techniques, but it goes deeper than that. You will learn how giving your team members a voice in your company, supporting them with knowledge and training, and giving them purpose and equitable pay translates into higher productivity and happier customers"--

Über den Autor

Donna Cutting, CSP is the author of The Celebrity Experience and 501 Ways to Roll Out the Red Carpet for Your Customers. She has been named one of the Top 30 Global Gurus in Customer Service (2020, 2021) and in Organizational Culture (2021). The Founder and CEO of Red-Carpet Learning Systems, Inc., she helps organizational leaders turn prospects into customers and customers into raving fans. More info can be found at [...].

Details

Erscheinungsjahr:	2022
Fachbereich:	Management
Genre:	Importe , Wirtschaft
Rubrik:	Recht & Wirtschaft
Medium:	Taschenbuch
Inhalt:	Kartoniert / Broschiert
ISBN-13:	9781632652003
ISBN-10:	1632652005
Sprache:	Englisch
Einband:	Kartoniert / Broschiert
Autor:	Cutting, Donna
Hersteller:	Red Wheel
Verantwortliche Person für die EU:	Libri GmbH, Europaallee 1, D-36244 Bad Hersfeld, gpsr@libri.de
Maße:	223 x 150 x 19 mm
Von/Mit:	Donna Cutting
Erscheinungsdatum:	01.04.2022
Gewicht:	0,3 kg

Artikel-ID: 120556216

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