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Beschreibung
This book explores the benefits and challenges of employees communicating on internal social media (ISM) and how employee communication can develop and construct an organisation.
Drawing from the latest research, the book identifies ISM's potential uses, such as sharing knowledge and viewpoints and connecting across departments, hierarchical levels and geographical distances. It argues that ISM can pave the way to create participatory and multivocal communication that can involve and engage employees in a different way than other internal communication channels. Further themes include strategic internal listening, the importance of open communication, and communicative leadership and coworkership. It features cases, examples and practical instructions to tie research into practice.
This title is relevant to academics and practitioners in the fields of strategic communication and organisational communication.
This book explores the benefits and challenges of employees communicating on internal social media (ISM) and how employee communication can develop and construct an organisation.
Drawing from the latest research, the book identifies ISM's potential uses, such as sharing knowledge and viewpoints and connecting across departments, hierarchical levels and geographical distances. It argues that ISM can pave the way to create participatory and multivocal communication that can involve and engage employees in a different way than other internal communication channels. Further themes include strategic internal listening, the importance of open communication, and communicative leadership and coworkership. It features cases, examples and practical instructions to tie research into practice.
This title is relevant to academics and practitioners in the fields of strategic communication and organisational communication.
Über den Autor
Vibeke Thøis Madsen, PhD, is a senior associate professor of strategic communication at DMJX, the Danish School of Media and Journalism.
Inhaltsverzeichnis

Introduction 1. A multivocal communication arena 2. The organisational context 3. Multivocal communication and its value for organisations 4. Internal social media as organisational listening 5. The role of the internal social media coordinator 6. User types and communication roles on internal social media 7. Employees as strategic and reflective communicators 8. Critical conversations on internal social media 9. Communicative leadership and coworkership on internal social media

Details
Erscheinungsjahr: 2026
Fachbereich: Allgemeines
Genre: Importe, Medienwissenschaften
Rubrik: Wissenschaften
Medium: Taschenbuch
Reihe: Routledge Research in Public Relations
Inhalt: Einband - flex.(Paperback)
ISBN-13: 9781032939247
ISBN-10: 1032939249
Sprache: Englisch
Einband: Kartoniert / Broschiert
Autor: Madsen, Vibeke Thøis
Auflage: 1. Auflage
Hersteller: Routledge
Routledge Research in Public Relations
Verantwortliche Person für die EU: Libri GmbH, Europaallee 1, D-36244 Bad Hersfeld, gpsr@libri.de
Maße: 216 x 138 x 9 mm
Von/Mit: Vibeke Thøis Madsen
Erscheinungsdatum: 26.08.2026
Gewicht: 0,191 kg
Artikel-ID: 136197304