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Dr. Deming
The American Who Taught the Japanese about Quality the American Who Taught the Japanese about Quality
Taschenbuch von Rafael Aguayo (u. a.)
Sprache: Englisch

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Beschreibung
Dr. W. Edwards Deming, a household name in Japan, became the prime catalyst behind the incredible success of Japanese industry. In fact, since 1951, the Deming Prize has been the most coveted and prestigious award among Japanese corporations, similar to the Malcolm Baldrige Award for quality in business in the United States. Today, Deming is finally becoming a household name in his own country. The lessons he has to teach American business are more urgent than ever.

Just how different is the Deming Management Method? Compare just a few of the many differences in beliefs between conventional organizations and Deming organizations:

Standard Company

* Quality is expensive
* Defects are caused by workers
* Buy at lowest cost
* Fear and reward are proper ways to motivate
* Play one supplier off against another

Deming Company

* Quality leads to lower costs
* Most defects are caused by the system
* Buy from vendors committed to quality
* Fear leads to disaster
* Work with suppliers
Dr. W. Edwards Deming, a household name in Japan, became the prime catalyst behind the incredible success of Japanese industry. In fact, since 1951, the Deming Prize has been the most coveted and prestigious award among Japanese corporations, similar to the Malcolm Baldrige Award for quality in business in the United States. Today, Deming is finally becoming a household name in his own country. The lessons he has to teach American business are more urgent than ever.

Just how different is the Deming Management Method? Compare just a few of the many differences in beliefs between conventional organizations and Deming organizations:

Standard Company

* Quality is expensive
* Defects are caused by workers
* Buy at lowest cost
* Fear and reward are proper ways to motivate
* Play one supplier off against another

Deming Company

* Quality leads to lower costs
* Most defects are caused by the system
* Buy from vendors committed to quality
* Fear leads to disaster
* Work with suppliers
Über den Autor
Rafael Aguayo studied with W. Edwards Deming for seven years, has worked in the financial sector for fifteen years, and is a consultant in quality and management. He lives in Brooklyn, New York.
Inhaltsverzeichnis
Contents

Foreword

Introduction

Acknowledgments

1 Management and Quality

2 Quality Must Come First

3 What Is Quality?

4 Variation in Management

5 Stable Systems

6 Cooperation: Suppliers and Divisions

7 Cooperation Between Management and Workers

8 Cooperation Among Competitors

9 The Need for Transformation

10 Focus and Philosophy

11 Inspection

12 Attitudes Toward Suppliers

13 Rebirth and Renewal

14 The Importance of Training

15 Leadership

16 Driving Out Fear

17 Enhancing Pride and Joy in Work

18 Improvement and the Minds of Workers

19 Basic Transformation

20 Competition

21 Where Are We?

Appendix A. The Deming Prize

Appendix B. William Edward Deming: A Brief Biography

Appendix C. Some National Implications of the Deming View

Appendix D. Further Reading

Notes

Index
Details
Erscheinungsjahr: 1991
Fachbereich: Allgemeines
Genre: Wirtschaft
Rubrik: Recht & Wirtschaft
Medium: Taschenbuch
Seiten: 304
ISBN-13: 9780671746216
ISBN-10: 0671746219
Sprache: Englisch
Ausstattung / Beilage: Paperback
Einband: Kartoniert / Broschiert
Autor: Aguayo, Rafael
Aguayo
Hersteller: Fireside
Maße: 216 x 140 x 19 mm
Von/Mit: Rafael Aguayo (u. a.)
Erscheinungsdatum: 15.09.1991
Gewicht: 0,431 kg
preigu-id: 101050598
Über den Autor
Rafael Aguayo studied with W. Edwards Deming for seven years, has worked in the financial sector for fifteen years, and is a consultant in quality and management. He lives in Brooklyn, New York.
Inhaltsverzeichnis
Contents

Foreword

Introduction

Acknowledgments

1 Management and Quality

2 Quality Must Come First

3 What Is Quality?

4 Variation in Management

5 Stable Systems

6 Cooperation: Suppliers and Divisions

7 Cooperation Between Management and Workers

8 Cooperation Among Competitors

9 The Need for Transformation

10 Focus and Philosophy

11 Inspection

12 Attitudes Toward Suppliers

13 Rebirth and Renewal

14 The Importance of Training

15 Leadership

16 Driving Out Fear

17 Enhancing Pride and Joy in Work

18 Improvement and the Minds of Workers

19 Basic Transformation

20 Competition

21 Where Are We?

Appendix A. The Deming Prize

Appendix B. William Edward Deming: A Brief Biography

Appendix C. Some National Implications of the Deming View

Appendix D. Further Reading

Notes

Index
Details
Erscheinungsjahr: 1991
Fachbereich: Allgemeines
Genre: Wirtschaft
Rubrik: Recht & Wirtschaft
Medium: Taschenbuch
Seiten: 304
ISBN-13: 9780671746216
ISBN-10: 0671746219
Sprache: Englisch
Ausstattung / Beilage: Paperback
Einband: Kartoniert / Broschiert
Autor: Aguayo, Rafael
Aguayo
Hersteller: Fireside
Maße: 216 x 140 x 19 mm
Von/Mit: Rafael Aguayo (u. a.)
Erscheinungsdatum: 15.09.1991
Gewicht: 0,431 kg
preigu-id: 101050598
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