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The insights from the authors will help you take a radically new approach to customer experience design; fully integrate purpose, goals and strategy with customer experience; implement human values across the whole organisation; and develop long-term and more meaningful relationships with your customers.
Customer Experiences with Soul: A New Era in Design provides the guidance needed for developing, structuring and implementing customer experiences with soul, helping you to build and grow authentic businesses and organisations which honour what it is to be human in our world.
The insights from the authors will help you take a radically new approach to customer experience design; fully integrate purpose, goals and strategy with customer experience; implement human values across the whole organisation; and develop long-term and more meaningful relationships with your customers.
Customer Experiences with Soul: A New Era in Design provides the guidance needed for developing, structuring and implementing customer experiences with soul, helping you to build and grow authentic businesses and organisations which honour what it is to be human in our world.
| Erscheinungsjahr: | 2017 |
|---|---|
| Fachbereich: | Allgemeines |
| Genre: | Wirtschaft |
| Rubrik: | Recht & Wirtschaft |
| Medium: | Taschenbuch |
| ISBN-13: | 9780995715806 |
| ISBN-10: | 0995715807 |
| Sprache: | Englisch |
| Ausstattung / Beilage: | Paperback |
| Einband: | Kartoniert / Broschiert |
| Autor: |
Robinson, Simon
Robinson, Maria Moraes |
| Hersteller: | Holonomics Publishing |
| Maße: | 234 x 156 x 14 mm |
| Von/Mit: | Simon Robinson (u. a.) |
| Erscheinungsdatum: | 06.06.2017 |
| Gewicht: | 0,383 kg |
| Erscheinungsjahr: | 2017 |
|---|---|
| Fachbereich: | Allgemeines |
| Genre: | Wirtschaft |
| Rubrik: | Recht & Wirtschaft |
| Medium: | Taschenbuch |
| ISBN-13: | 9780995715806 |
| ISBN-10: | 0995715807 |
| Sprache: | Englisch |
| Ausstattung / Beilage: | Paperback |
| Einband: | Kartoniert / Broschiert |
| Autor: |
Robinson, Simon
Robinson, Maria Moraes |
| Hersteller: | Holonomics Publishing |
| Maße: | 234 x 156 x 14 mm |
| Von/Mit: | Simon Robinson (u. a.) |
| Erscheinungsdatum: | 06.06.2017 |
| Gewicht: | 0,383 kg |
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