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Beschreibung
Your customers are expecting seamless customer service experiences. You can't afford to give them anything less.
Your customers are expecting seamless customer service experiences. You can't afford to give them anything less.
Über den Autor

John Goodman(Arlington, VA) is vice chairman of Customer Care Measurement and Consulting, and co-founder of TARP Worldwide and has managed more than 1,000 separate customer service studies sponsored by Coca-Cola USA. His clients have included Allstate, Nationwide Insurance, The Museum of Modern Art, IBM, The Mayo Health System, Hyundai, Humana, Johnson & Johnson, Merck, ServiceMaster, HP, GE Capital, Apple, Legg Mason, American Express, Neiman Marcus, Honda, US Green Building Council, Chick Fil A, and Harley Davidson.

Details
Empfohlen (von): 18
Erscheinungsjahr: 2022
Fachbereich: Allgemeines
Genre: Importe, Wirtschaft
Rubrik: Recht & Wirtschaft
Medium: Taschenbuch
Inhalt: Kartoniert / Broschiert
ISBN-13: 9781400231072
ISBN-10: 1400231078
Sprache: Englisch
Einband: Kartoniert / Broschiert
Autor: Goodman, John
Hersteller: AMACOM
Verantwortliche Person für die EU: Libri GmbH, Europaallee 1, D-36244 Bad Hersfeld, gpsr@libri.de
Maße: 229 x 152 x 18 mm
Von/Mit: John Goodman
Erscheinungsdatum: 12.12.2022
Gewicht: 0,471 kg
Artikel-ID: 119536931