List of Figures and Tables
Preface
PART ONE: CONFLICT ANALYSIS AND CONFLICT THEORY
Chapter 1. The Constructive Conflicts Approach
Plan for the Book and Intended Audience
Conflict Definitions
Six Foundational Ideas
Varieties of Conflicts
Combinations Constituting Destructiveness and Constructiveness
Summary and Discussion Questions
Chapter 2. Preconditions: Three Perspectives on the Origin of Conflicts
Human Nature
Sociocultural Relations
System Attributes
Synthesis
Summary and Discussion Questions
PART TWO: CONFLICT EMERGENCE AND CONFLICT STRATEGIES
Chapter 3. Emergence
Identity
Grievance
Forming Contentious Goals
Believing Redress is Possible
Summary and Discussion Questions
Chapter 4. Alternative Conflict Strategies: Coercion, Reward, and Persuasion
Choosing Strategies
Coercion, Reward, and Persuasion
Strategies and Modes of Struggle
Illustrative Strategies
Summary and Discussion Questions
Chapter 5. Adopting Conflict Strategies
Conflict Style
Partisan Goals
Partisan Characteristics
Relations between Adversaries
Social Context
Summary and Discussion Questions
PART THREE: CONFLICT ESCALATION AND DE-ESCALATION
Chapter 6. Escalation
Processes of Escalation
Summary and Discussion Questions
Chapter 7. De-Escalation
Social-Psychological Dynamics
Organizational and Tactical Dynamics
Systemic and Structural Dynamics
De-Escalation Strategies
Summary and Discussion Questions
PART FOUR: MEDIATION, NEGOTIATION, AND POST-CONFLICT OUTCOMES
Chapter 8. Mediation
Definitions, Applications, and Benefits
Social Roles
Shapers of Mediator Roles
Assessing Mediator Contributions
Summary and Discussion Questions
Chapter 9. Negotiated and Non-Negotiated Settlements
Non-Negotiated Settlements
Negotiated Settlements
Forms and Stages of Negotiation
Summary and Discussion Questions
Chapter 10. Post-Settlement Outcomes
Variations in Post-Settlement Outcomes
Constructive Transformations
Summary and Discussion Questions
Chapter 11. Toward Constructive Conflict Transformation
Appendix A: Selected Organizations in the Field of Constructive Conflicts