Avinash Shukla (CCIE No. 28418), Senior Leader in Cisco's US Customer Experience (CX) Organization, has 14 years of experience in Cisco CX roles spanning Professional and Technical Services, and extensive expertise in collaboration and data center technologies. He now leads a team of engineers working on Cisco Data Center Technology (Cisco Unified Computing Systems, Hyperconverged Infrastructure, Virtualization, and data center automation). He holds a [...] in ECE from IIIT, Hyderabad and has won numerous Cisco awards for customer focus, and has delivered many technical trainings for Cisco partners and customers. Jalpa Patel (CCIE No. 42465) is a multidisciplinary technologist and a passionate leader with a strong track record of successful engineering executions and game-changing business achievements defining, building, and growing new products. Her domain knowledge of Data Center hardware infrastructure is focused on Compute, Networking, Storage, and Accelerators. Patel holds an MS degree in Telecommunication Networks from NYU, a BS degree from Government Engineering College, Gujarat, India, and an Advanced Program Management Certificate from Stanford. Komal Panzade is a Senior Technical Consulting Engineer in Cisco's Customer Experience (CX) organization and has 6 years of experience working on different Data Center Technologies like Compute, Storage, and Virtualization. She currently works in the Hyperconverged Infrastructure (HCI) domain focusing on Distributed Systems and Automation. She is a Certified Kubernetes Administrator and helps Cisco customers with efficient management of their infrastructure using Cisco's SaaS platform called Intersight. Komal holds a Bachelor of Technology degree in Information Technology from Amity University, Noida, India. Himanshu Sardana (CCNP, VCP, CKA), is a Senior Technical Consulting Engineer in Cisco's Customer Experience (CX) Org. He started his professional journey with Cisco and now has 6 years of experience in Data Center Compute and Storage space. His current area of focus is on Cisco's Hyperconverged business (Hyperflex) and Intersight, helping with high escalations and creating tools like Hypercheck to make customer interactions with Cisco Products better. He holds a BS degree in Computer Science from Chitkara University, Punjab, India.