Chapter - 00: About the author; Chapter - 01: Introduction; Section - PART ONE: Core principles; Chapter - 02: The evolution of resilience; Chapter - 03: What can we learn from international standards?; Chapter - 04: How business continuity and resilience differs between industries; Chapter - 05: Comparing incident management, crisis management and business continuity; Chapter - 06: Good practice in crisis response; Chapter - 07: Lessons for business continuity and resilience from COVID-19; Section - PART TWO: Guidance on delivering an effective business continuity capability; Chapter - 08: Gaining and maintaining the attention of the board; Chapter - 09: Developing the governance and implementing resources; Chapter - 10: Delivering the BIA and determining recovery strategies; Chapter - 11: Writing plans and procedures; Chapter - 12: Training and exercising; Chapter - 13: Supply chain resilience; Chapter - 14: Reviewing, auditing and improving; Section - PART THREE: Templates and checklists; Chapter - 15: Plan contents and tips for completion; Chapter - 16: Response templates; Chapter - 17: Assurance scorecard; Chapter - 18: Index;
Chapter - 00: About the author; Chapter - 01: Introduction; Section - PART ONE: Core principles; Chapter - 02: The evolution of resilience; Chapter - 03: What can we learn from international standards?; Chapter - 04: How business continuity and resilience differs between industries; Chapter - 05: Comparing incident management, crisis management and business continuity; Chapter - 06: Good practice in crisis response; Chapter - 07: Lessons for business continuity and resilience from COVID-19; Section - PART TWO: Guidance on delivering an effective business continuity capability; Chapter - 08: Gaining and maintaining the attention of the board; Chapter - 09: Developing the governance and implementing resources; Chapter - 10: Delivering the BIA and determining recovery strategies; Chapter - 11: Writing plans and procedures; Chapter - 12: Training and exercising; Chapter - 13: Supply chain resilience; Chapter - 14: Reviewing, auditing and improving; Section - PART THREE: Templates and checklists; Chapter - 15: Plan contents and tips for completion; Chapter - 16: Response templates; Chapter - 17: Assurance scorecard; Chapter - 18: Index;
