Chapter - 01: The role of the people professional; Section - ONE: FUNDAMENTAL SKILLS Chapter - 02: Recruitment and selection; Chapter - 03: Identifying requirements and creating job adverts; Chapter - 04: Interviewing and job offers; Chapter - 05: Onboarding; Chapter - 06: Engaging employees; Chapter - 07: Managing performance; Chapter - 08: Managing reward; Chapter - 09: Learning and Development; Chapter - 10: Handling people problems; Chapter - 11: Dealing with challenging conversations; Chapter - 12: Managing conflict; Chapter - 13: Managing staff wellbeing; Chapter - 14: Dealing with physical and mental health issues; Chapter - 15: Employee communication; Section - TWO: BUSINESS SKILLS Chapter - 16: Dealing with business issues from an HR perspective; Chapter - 17: Managing equity, diversity and inclusion; Chapter - 18: Effective data analysis; Chapter - 19: Managing organizational change; Chapter - 20: Contributing to ESG rating; Chapter - 21: Strategic people management; Chapter - 22: Managing others; Chapter - 23: Building teams; Chapter - 24: Project management; Section - THREE: PERSONAL SKILLS Chapter - 25: Problem-solving; Chapter - 26: Decision-making; Chapter - 27: Critical thinking; Chapter - 28: Influencing; Chapter - 29: Negotiation; Chapter - 30: Innovation;