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Beschreibung
If you're at the sharp end of management, juggling conflicting demands to keep your organization's promises to customers, with ever-reducing resources whilst implementing the latest digital change programme and keeping your team happy - this is the book for you.
Active Operations Management gives you the framework and tools to help you take control and make the most of the evolving world of service operations. The challenges of robotics, remote working and lean operations demand a new approach to give people and organizations the confidence they need to thrive and deliver in the agile age.
This ground-breaking playbook specifically addresses the practical needs of operations managers. Discover: The four critical activities for effective control, and the daily and weekly rhythms which make them effective and sustainable.
Practical measures of work and performance which enable like-for-like comparisons and resource balancing across diverse teams.
Real-world examples showing you how to raise productivity, improve staff engagement and wellbeing.
Online resources which support your control of the truly agile operation.

Neil Bentley and Richard Jeffery have spent over 30 years working with operations managers to simplify and bring structure to the challenges of managing in complex organizations. Today their Active Operations Management methodology is used by thousands of managers, raising performance and ensuring the wellbeing of those involved.
If you're at the sharp end of management, juggling conflicting demands to keep your organization's promises to customers, with ever-reducing resources whilst implementing the latest digital change programme and keeping your team happy - this is the book for you.
Active Operations Management gives you the framework and tools to help you take control and make the most of the evolving world of service operations. The challenges of robotics, remote working and lean operations demand a new approach to give people and organizations the confidence they need to thrive and deliver in the agile age.
This ground-breaking playbook specifically addresses the practical needs of operations managers. Discover: The four critical activities for effective control, and the daily and weekly rhythms which make them effective and sustainable.
Practical measures of work and performance which enable like-for-like comparisons and resource balancing across diverse teams.
Real-world examples showing you how to raise productivity, improve staff engagement and wellbeing.
Online resources which support your control of the truly agile operation.

Neil Bentley and Richard Jeffery have spent over 30 years working with operations managers to simplify and bring structure to the challenges of managing in complex organizations. Today their Active Operations Management methodology is used by thousands of managers, raising performance and ensuring the wellbeing of those involved.
Über den Autor
Neil Bentley has been helping organizations to improve their front-line operating performance since the late 1980s. Originally qualified in Psychology, he started work at Lucas Industries in the 1980s, gaining experien
Details
Erscheinungsjahr: 2021
Fachbereich: Management
Genre: Importe, Wirtschaft
Rubrik: Recht & Wirtschaft
Medium: Taschenbuch
Inhalt: Kartoniert / Broschiert
ISBN-13: 9781788602310
ISBN-10: 1788602315
Sprache: Englisch
Einband: Kartoniert / Broschiert
Autor: Bentley, Neil
Jeffery, Richard
Hersteller: Practical Inspiration Publishing
Verantwortliche Person für die EU: Libri GmbH, Europaallee 1, D-36244 Bad Hersfeld, gpsr@libri.de
Maße: 234 x 156 x 14 mm
Von/Mit: Neil Bentley (u. a.)
Erscheinungsdatum: 19.01.2021
Gewicht: 0,395 kg
Artikel-ID: 118878594

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